17TRACK Order Tracking

Name: 17TRACK Order Tracking
Brand: 17TRACK
Rating: 4.9 (4383 reviews)

Pricing: Free plan available
Rating: 4.9 (4,383)
Developer: 17TRACK

Install

View demo store

Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales

Automate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care

Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
Automated Email Notifications: Send shipping updates to build customer trust.
Hide All China Info: Protect your brand with a one-click dropshipping mode.
Shipping Analytics: Optimize carrier performance with data-driven insights.

Popular with stores like yours: Based in United States

Languages

English, Chinese (Simplified), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, Dutch, Turkish, Finnish, Japanese, Korean, Norwegian (Bokmål), Portuguese (Brazil), Czech, Danish, Chinese (Traditional), and Russian

Works with

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Judge.me
Klaviyo
Loox
Omnisend
PayPal
Trustpilot

Pricing

Choose the plan that best fits your business.

Free

Features

50 shipments per month
Access 3,300+ carriers
Branded tracking page
PayPal integration
Dropshipping mode
Custom shipment alert

Basic

$9 / month

or $86/year and save 20%

Features

200 shipments per month
Customize tracking page
Tracking number redirection
Shopify shipping status and emails
Email notifications
Basic analytics

Pro

$49 / month

or $470/year and save 20%

Features

1000 shipments per month
Seller notifications
Shipments export
Multilingual email notification
Remove 17TRACK branding
Multilingual tracking pages
Estimated Delivery Date (EDD)

Premium

$159 / month

or $1,526/year and save 20%

Features

2000 shipments per month
Customize email triggers
Transit time analysis
On-time delivery analysis
Exception orders analysis
Split order email notifications

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (4,383)

Overall rating

4.9

Counts per rating level

96% of ratings are 5 stars
4.2K
3% of ratings are 4 stars
126
0% of ratings are 3 stars
19
0% of ratings are 2 stars
6
1% of ratings are 1 stars
29

All reviews

September 21, 2026

Great tracking solution for our Shopify store

17TRACK has been a great addition to our Shopify store. It makes it much easier for our customers to track their orders and gives them a clear view of their shipment status throughout the delivery process.

We especially like the clean tracking page, broad carrier support, and the ability to provide a more professional post-purchase experience. The setup was straightforward, and the app has helped reduce basic “Where is my order?” inquiries from customers.

Overall, a reliable and user-friendly tracking solution that we would recommend to other Shopify merchants.

PONGBOT

Hong Kong SAR

About 5 hours using the app

September 13, 2026

This is not a modern app at all!

In the highly competitive e-commerce world we live in today, an app needs to be flexible and adaptable. This app feels very rigid and old-school. You can’t even add a simple welcome message to the tracking page.

For an e-commerce business, that level of limitation is simply not acceptable.

The Rectangular Watch Brand | Söner Watches

Sweden

34 minutes using the app

17TRACK replied September 14, 2026

Dear User,

Thank you for sharing this feedback. We completely understand your frustration and sincerely apologize that this experience did not meet your expectations.

Regarding your request: adding a welcome message directly to the tracking page is not currently a built-in feature. That said, we do have alternative solutions that can achieve a similar result, and we have already sent these to you by email. If none of them work for your business, we are happy to process a full refund — simply reply to that email and the refund will be initiated right away.

Your feedback has also been shared with our product team as we evaluate how to better support welcome messages and page customization. We will keep you informed of any progress.

Sincerely,
17TRACK Customer Support Team

August 30, 2026

Fantastic tracking app and a great experience with the support team. 17TRACK has made managing and monitoring our shipments much easier, especially when dealing with multiple couriers and a high volume of orders.

A special mention to Echo from customer support, who was extremely helpful, responsive and took the time to properly look into our questions rather than just providing a generic response. It’s always reassuring when support is actually willing to investigate an issue and help work towards a solution.

The platform itself is easy to use, the interface is clean, and overall we’ve been very impressed with both the app and the level of support provided. Definitely a solid tracking solution for ecommerce businesses.

Pixel Burn Custom Laser Creations

Australia

About 2 hours using the app