Shoply AI Search & AI Chatbot
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Highly relevant search & discovery. AI customer service, AI customer support and live chat.
Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs.
- Product Expert: Boosts sales with highly relevant search and recommendations.
- Fully Customizable: Teach AI with your expertise and tailor its personality.
- Self Starter: Zero setup, Shoply learns your website and products on its own.
- Multilingual: Engages with customers in their own native languages.
- Scalable: Designed for large catalogs (1M+ products and beyond)
Languages
English, French, Spanish, German, Japanese, Korean, Danish, Greek, Italian, Dutch, Portuguese (Portugal), Portuguese (Brazil), Swedish, Thai, Ukrainian, Chinese (Traditional), Chinese (Simplified), Vietnamese, Russian, Romanian, Polish, Norwegian, Hebrew, Arabic, and Filipino
Works with
- Checkout
- Shopify Admin
- Judge.me
- Smile
Categories
Search features
Display customization
Analytics
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Forever Free
Free
Features
- 50 chats or 150 searches per month
- Supports up to 50 products
- Replies in customer’s language
- Self serve service
Smart Start
$49.99 / month
Features
- 500 chats or 1500 searches per month
- Supports up to 1000 products
- Integrate with Judge.me, WhatsApp & more
- Teach AI with your expert knowledge
- Multi-lingual & auto translation
- Live chat with human agent escalation
- Standard email support
14-day free trial
Pro Perform
$149.99 / month
Features
- 1,500 chats or 4,500 searches per month
- Supports up to 10,000 products
- Email and chat support
- Everything else in the Smart Start plan
14-day free trial
Elite Engage
$449.99 / month
Features
- 4,500 chats or 13,500 searches per month
- Supports up to 50,000 products
- Guided AI customization for your store
- Premium support by our senior engineers
- Everything else in the Pro Perform plan
- Contact us for higher limits
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (24)
Not bad. 99% of the time it provides a good answer. When a questionable response came up, I added the correct "knowledge" for it to reference the next time around. With the history of responses provided, one can monitor and add knowledge as needed.
Thank you for the thoughtful review, Klondike Mike’s! With capacitor kits for so many vintage radios, from Cobra CBs to Kenwood and Yaesu models, getting the details right matters.
We’re glad the conversation history and the add-knowledge-to-AI feature have helped you spot questionable answers, and provide the right information for future questions!
I really like this chatbot. It was very easy to train it on the content of our website, and I also appreciate the option to upload additional documents to expand its knowledge. The answers have been accurate and relevant, and overall it works very well for our needs. I’m very satisfied with it. Thank you!
Thank you so much, Egely Wheel team! We love how you’ve turned Dr. George Egely’s decades of work into an experience that helps people explore their vitality, focus, and inner state—from the Egely Wheel itself to the EWR app and live sessions.
Because your product is so unique, customers naturally have many questions before they can confidently begin. It means a great deal to hear that Shoply learned from both your website and uploaded materials and is now giving your visitors accurate, relevant guidance. We’re proud to help you “make the invisible visible” and make the Egely experience easier for more people to understand. Thank you for trusting Shoply!
Handy way to provide information for our customers. Surprisingly accurate and on point. Very pleased with this tool.
Thank you, ExcellentSupply.com team! You’ve put a lot of expertise into your product range and cleaning guides, and we’re glad Shoply helps make that information easier to find. Thank you for sharing your experience!
Support
App support provided by Shoply AI.
Resources
Launched
September 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, marketing, store analytics, Online Store, custom data, other data
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Edit customers
Browsing behavior, customer data
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View products
Inventory, product listings, products, collections
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Edit orders
Order fulfillments, merchant managed fulfillment, all order history, returns, shipping information
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View discounts
Discount codes and promotions
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View marketing
Marketing events
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Edit store analytics
Web pixels
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View Online Store
Online Store pages, theme
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View custom data
Metaobject definitions, metaobjects
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View other data
Locales, locations, Shopify Markets settings, publications of products on sales channels
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