bitChat AI Chatbot & Live Chat
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (12)
- Developer
- bitbybit Studio LLC
Featured images gallery
AI sales agent that recommends products, sells & supports across Live Chat, WhatsApp & social
bitChat is an AI sales agent that turns customer conversations into sales. It uses your Shopify catalog and pricing to answer product questions, recommend products, and guide shoppers toward purchase. Manage Live Chat, WhatsApp, Instagram, Facebook Messenger, and TikTok in one omnichannel inbox. Customize AI responses, hand conversations to your team when needed, and automatically tag customer interactions for CRM and automation
- AI sales agent answers questions and recommends products 24/7
- Live Chat, WhatsApp, Instagram, Messenger & TikTok in one inbox
- AI uses your Shopify catalog, inventory & pricing for accurate answers
- Seamlessly hand over AI conversations to your human support team - full context
- AI Tagging captures customer intent for CRM & automation
Languages
English
Works with
- Checkout
- ChatGPT
- Facebook & Instagram
- Tiktok
- WhatsApp API
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 AI replies per month
- 100 help tickets per month
- Live Chat widget, WhatsApp API, IG Chat
- AI Studio: build, test & deploy AI Agent
- AI Product Recommendation
- AI Summaries
- Shared inbox for team replies
- Customizable Chat Widget
Starter
$39 / month
or $390/year and save 17%
Features
- 2,500 AI replies per month
- 1,500 help tickets per month
- 6 agents, 20 AI tags
- WhatsApp Flows & Catalog
- Shopify sync
- Customizable chat widget
- Advanced analytics dashboard
- Hide watermark footer
7-day free trial
Growth
$99 / month
or $990/year and save 17%
Features
- 8,000 AI replies per month
- 5,000 help tickets per month
- 12 agents, 50 AI Tags
- Advanced AI Instructions
- Multi-agent shared inbox
- API + webhooks
- Priority support
7-day free trial
Pro Bundle
$299 / month
or $2,990/year and save 17%
Features
- 25,000 AI replies per month
- 10,000 help tickets per month
- 25 agents, unlimited AI tags
- Custom AI skills & Flows
- All 5 products at Growth tier
- VIP support + expert onboarding
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (12)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Our store gets most inquiries through WhatsApp and Instagram DM, and before bitChat those channels were handled separately by different people. Now everything lands in one inbox, and the AI handles the repetitive questions — sizing, materials, shipping status — while our team only steps in for complex cases. The handover from AI to human is smooth.
Hello Hijaberies,
Thank you so much for your 5-star review! We're thrilled to hear that bitChat has helped bring your WhatsApp and Instagram conversations into one unified inbox, making it easier for your team to manage customer inquiries. It's especially rewarding to know that AI is handling repetitive questions while your team can focus on more complex conversations. We’re also glad the AI-to-human handover has been a smooth experience, as that's exactly what we designed bitChat to do.
We truly appreciate your support and look forward to continuing to help Hijaberies deliver even better customer experiences with bitChat!
This app is excellent. I've been using it since the beginning of the year and it has been a game-changer, especially the AI features that learn about the store's products and automate sales, in addition to providing tracking updates to customers and other functions. Thanks to this app, I managed to scale my business without having to hire more staff.
Thank you so much for the amazing 5-star review, Estilo Tropical! We're thrilled to hear that bitChat has been a game-changer for your business. It's great to know our AI is learning your product catalog, automating sales conversations, and keeping customers updated throughout their customers' journey. Hearing that bitChat has helped you scale your business without adding more staff is exactly what we strive for. Your feedback truly motivates our team to keep building AI that helps merchants sell more while saving time. If you ever need anything or want to get even more out of bitChat, we're always here to help.
Such a useful app for using AI on WhatsApp. The customer support team is really helpful and responsive. My brand has a lot of different items, and the AI is able to fetch almost everything quickly. Sometimes it misses one or two products, but whenever that happens, the support team jumps in right away to fix it. Overall a great experience!
Hi Pursenalization, thank you so much for your kind words and for trusting our app for your brand. We’re glad to hear the AI helps fetch your products smoothly, and we truly appreciate your patience whenever a product is missed. Our team is always here to jump in and make sure everything works seamlessly for you. Your feedback means a lot, and we’ll keep improving to serve you even better. Thanks again for being with us!
Support
App support provided by bitbybit Studio LLC.
Resources
Developer
Launched
May 2, 2023
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