Ringly ‑ AI Phone Support
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Let AI resolve every support call. WISMO, returns, subscription, product calls, AI handles it all.
Seth, the AI phone agent answers your store's calls 24/7. It tracks orders, handles returns, subscriptions updates, product advice, inventory and policy calls. When it knows it cannot help, it escalates to your team. It knows the caller and their orders before it picks up. Trained on your site, docs and product catalog, it speaks 40+ languages in the voice and accent you pick. The AI Coach sets it up with you. Just ask it to update settings, add actions or skills, or build integrations.
- Already resolves order status, returns, stock and product questions
- Want it to handle more call types? Describe them, and the AI Coach builds it
- Knows when to escalate: transfer, email, or helpdesk
- Keep your support workflows, helpdesk, and phone number (or use ours)
- Shows call history, resolution analytics, ROI, and revenue per call
Languages
English
Works with
- API
- Gorgias
- Richpanel
- Twilio
- Webhooks
- Zendesk
Categories
Channels
Workflow automation
Estimate your monthly charges
Rounded up to the nearest dollar
phone conversation
Pricing
Choose the plan that best fits your business.
External charges may be billed by Ringly separately from your Shopify invoice. Learn more
Start free
Free
Features
- Set up Seth for free
- Pay $0 until Seth handles real calls
Pay as you go
$99 / month
Plus usage charges
Features
- Seth handles your support calls 24/7
- Resolves all call types for ecommerce
- 50 phone conversations included
- Then $1.99 per conversation
- Spam, hang-ups and wrong numbers free
- Set a monthly spend limit
- Not happy in 30 days? $99 back
Monthly usage tier
Cost per unit
First 50 phone conversation
Free
51+ phone conversation
$1.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (3)
There was initial issues with cancelling on their service but after expressing my concerns they tell me they are fixing the UI to tell more clearly when you're cancelled. The call quality was OK, but I decided to use something else.
Hey Shane, you were right that after cancelling our app didn't show it had gone through, and that one's on us.
We've since shipped a fix so this won't happen to anyone else. Thanks for taking the time to flag it, it really made the app better.
And you're welcome back anytime if you'd like to give Seth another try.
Awesome app. Customers trust your store more, helps with customer service, realistic voice and it even sells your products to customers during the call.
Thank you so much, this helps us a ton!
Trust, support, and selling on the call are the exact 3 things we obsess over with Seth, so it's great to hear all three from you.
We're always around if you need anything.
This apps just what we needed. Ringly has excellent support. All our problems , which have usually been unknown to us, have been solved quickly and accurately. I widely recommend it.
Support
App support provided by Ringly.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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View customers
Browsing behavior, customer data
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View products
Inventory, product listings, products, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, order edits, all order history, returns, shipping information
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View discounts
Discount codes and promotions
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