Chargeback: Auto Prevention
- Pricing
-
Free to install. Additional charges may apply.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (129)
- Developer
- Chargeback Solutions FZCO
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Start preventing chargebacks on autopilot. No more money holds or shutdown.
Chargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate. This does not work together with alerts from Chargeblast, Disputifier, Chargeflow, or any other provider.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Works with Visa, MasterCard, American Express, and Discover
- Popular with stores like yours
- Based in United States
Languages
English, German, Dutch, Spanish, French, Italian, Portuguese (Brazil), Russian, and Chinese (Simplified)
Works with
- Airwallex
- Almost all payment processors
- authorize.net
- Braintree
- Oceanpayment
- Stripe
Categories
Fraud types
Prevention tools
Alerts and analytics
Pricing
Choose the plan that best fits your business.
Free
Free to install
A $15-$29 fee applies per chargeback alert. Click "see all pricing options" for details.
All charges are billed in USD. See all pricing options
Reviews (129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for keeping chargeback rates extremely low, often near 0%, helping avoid reserves, restrictions, and bans. They value real-time Ethoca alerts, flexible auto-refund rules, and a clear dashboard with transparent per-alert pricing. Many say setup and migration from other tools are quick and simple. Support is frequently praised as fast, knowledgeable, and personalized, giving merchants confidence to scale and protect multiple stores.
I came back to Chargeback.io after taking a break from using the service, and I was honestly pretty lost with the setup and re-enrollment process. I had a bunch of questions and was probably more paranoid about getting everything right than most people.
Their customer service was excellent. They replied very quickly, helped me work through the issues, handled most of the setup for me, and kept confirming everything so I knew it was being done properly.
Really helpful team, very responsive, and they made what felt like a confusing process much easier. Very happy with the service and support. Great app. My first Ethoca alert was refunded successfully, and the setup has been smooth. Support has been helpful and responsive.
We really appreciate you taking the time to leave us such a lovely review. It's great to hear that the support team was helpful and responsive, and we're really glad that you're happy with the service you've received so far!
Does exactly what it says. Caught an alert early enough for us to refund the order and avoid the chargeback entirely. Easy setup, responsive support. Worth having in place before you need it rather than after.
Thank you for your review. We're glad the setup process was easy and our support team was able to help!
Chargeback.io has been a great tool for managing and preventing chargebacks. The platform is easy to use, and the support team is responsive and helpful. It has definitely made handling disputes much easier and given me more peace of mind.
This is really great to hear. Thank you so much for your review!
Support
App support provided by Chargeback Solutions FZCO.
Resources
Developer
Launched
September 24, 2024
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