Pinterest

This app is just awful.
1. Keeps trying to push some free webinar.
2. Three boxes in the overview pushing you to "Create ad"
3. Endless little dismissible boxes and feedback requests that just come back on reload.
4. Instead of just letting people choose their primary market they infer it by looking at your backup market, then using the top level "Market" entry for that, then just pick the first country by ISO code, which for me was UAE. All my Pinterest products were just listed as UAE and in their currency. Then you can't just change this without changing your backup market. And their support just says "you have to change the Shopify feed settings".
5. "Learn more about the Pinterest channel." at the bottom links to a 404.
6. "Update billing info" takes me to Pinterest and my country is set to USA - maybe not related to this app but still...
7. "Pinterest automatically creates your product feeds from your websites and international domains. Only 20 feeds can be active at a time. Feed changes can take up to 24 hours to update on Pinterest." - It creates ONE feed, and the only thing you can do is "Pause" it. All we need was a simple CRUD here...

Pinterest is easy to connect and use with my Shopify store. The setup process was straightforward, and creating and publishing an ad campaign was simple. The interface is clear and makes it easy for small businesses to promote their products and reach new customers.

I am updating my experience with Pinterest Ads. After reaching out to their customer service, they ultimately understood that I had no intention of placing paid advertising. As a gesture of goodwill, they processed a one-time courtesy refund for the unauthorized charges.

While I am glad this was resolved, I strongly believe a massive company like Pinterest needs to do a much better job of protecting its sellers. This should be a relationship based on mutual trust, not one where small businesses are caught off guard by hidden fees.
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CRITICAL WARNING TO OTHER SELLERS: > Avoid connecting third-party auto-posting apps to Pinterest if you have a credit card on file in your Ads Manager. These integrations can trigger Pinterest's "Performance+" system, which automatically launches paid background campaigns with a default budget of $20/day without clear, separate authorization.

When I initially requested a refund, support refused, claiming they were "standard charges" because the ads had already run. This system design feels entirely predatory and unfair to independent creators who are just trying to post organic content. Be extremely careful: link your store, but do NOT leave your credit card attached to Pinterest if you are using auto-post tools.