ELX Chatbot: AI & Live Chat

Name: ELX Chatbot: AI & Live Chat
Brand: EchoLogyx Ltd
Rating: 5.0 (1 reviews)

Pricing: From $249/month. Free trial available.
Rating: 5.0 (1)
Developer: EchoLogyx Ltd

ELX Chatbot: An AI-Powered 24/7 Sales Assistant to support your customers.

ELX Chatbot connects directly with your Shopify store for a fast, seamless setup and automatically syncs your products for accurate AI-powered recommendations. Customers can ask questions, discover the right products, add recommended items directly to their cart, check real-time order updates, and get instant answers to FAQs. Customize the chatbot to match your brand and provide helpful customer support while turning conversations into sales.

Customize the chatbot’s design to perfectly match your brand style.
Let customers add recommended products directly to cart
Let customers ask “Where’s my order?” and get real-time order updates.
Train the bot with your FAQs and let AI to auto-respond to common questions.
Integrates with Facebook Business, Instagram Business and other platforms

Languages

English

Works with

Facebook Business
Instagram Business
Slack
Support Email
Whatsapp Business

Pricing

Choose the plan that best fits your business.

Starter

$249 / month

or $2,400/year and save 20%

Features

Up to 50,000 User Sessions
1,000 Messages/Month (12,000/Year)
Up to 5,000 Products
Unlimited FAQs
Unlimited Order Status Queries
Unlimited Chat Takeover
60 Days Transcript Retention
Email Support

15-day free trial

Bronze

$349 / month

or $3,360/year and save 20%

Features

Up to 100,000 User Sessions
2,000 Messages/Month (24,000/Year)
Up to 10,000 Products
Unlimited FAQs
Unlimited Order Status Queries
Unlimited Chat Takeover
90 Days Transcript Retention
Email Support

15-day free trial

Silver

$649 / month

or $6,240/year and save 20%

Features

Up to 250,000 User Sessions
4,000 Messages/Month (48,000/Year)
Up to 50,000 Products
Unlimited FAQs
Unlimited Order Status Queries
Unlimited Chat Takeover
120 Days Transcript Retention
Email & Chat Support

15-day free trial

Gold

$799 / month

or $7,680/year and save 20%

Features

Up to 500,000 User Sessions
8,000 Messages/Month (96,000/Year)
Up to 100,000 Products
Unlimited FAQs
Unlimited Order Status Queries
Unlimited Chat Takeover
150 Days Transcript Retention
Email & Chat Support

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating

Counts per rating level

100% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

June 23, 2026

We've been using the chatbot built by this team and it has genuinely transformed the way we handle customer service. I'd give it a 10/10 without hesitation.

Before the bot, our team was stretched thin trying to keep up with customer enquiries. Now, it handles FAQs automatically and is available 24/7 meaning our customers get instant responses at any time of the day, even outside of business hours. The reduction in response times has been noticeable and our customers have felt it too.

It is highly configurable and we can add all our specific questions and curate the answers based on our brands tone. It genuinely resolves queries efficiently, which has taken a huge load off our customer service team and freed them up to focus on more complex issues.

Chinti & Parker UK

United Kingdom

8 months using the app

EchoLogyx Ltd replied June 29, 2026

Thank you so much for such kind words. I am glad that the ELX Chatbot is supporting and handling the customer queries automatically!