InboxServe
- Pricing
-
From $29/month. Free trial available.
- Rating
- 5.0 (3)
- Developer
- InboxServe
Featured images gallery
AI-first support for your Multi-Brand organization. Automate intake and resolve requests faster.
Inboxserve helps Shopify merchants run support with AI-first workflows. The app automates intake, structures requests, and connects support with store context. This reduces repetitive work, improves response efficiency, and helps teams scale support through a more organized and branded customer experience.
- Shipping risk and chargeback alerts
- Full customer profiles with order history and spend
- Let customers contact your store through a branded support portal
- Automated refunds and order alerts.
- AI chatbot with live agent escalation
Languages
English
Works with
- Gmail
- Slack
Categories
Pricing
Choose the plan that best fits your business.
Starter
$29 / month
Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
Features
- Unified inbox for every customer email
- Live Shopify order & customer sync
- AI drafts your reply in one click
- Summarize & translate any thread
- Built-in knowledge base
- 2 seats · 500 conversations/mo
- 500 AI credits included monthly
- Live in minutes — zero code
Professional
$79 / month
Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
Features
- Everything in Starter, plus:
- AI auto-tags & routes every ticket
- Sentiment & intent on autopilot
- Store Intelligence: daily insights
- Shipping-risk alerts before refunds
- Advanced analytics & 1-click export
- Slack, SLAs, custom roles & teams
- 5 seats · 3 stores · 3K AI credits
Business
$199 / month
Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
Features
- Everything in Pro, plus:
- Fully automated AI auto-replies
- AI answers grounded in your KB
- AI chatbot & live chat widget
- Branded customer support portal
- Product AI + refund-spike alerts
- AI discovers winning workflows
- 10 seats · 10 stores · 7.5K credits
3-day free trial
Enterprise
$499 / month
Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
Features
- Everything in Business, plus:
- Unlimited seats, stores & convos
- 100,000 emails per month
- Volume discounts on AI credits
- Multi-brand command center
- Dedicated support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
A fantastic customer support platform. It keeps everything organized, is easy to navigate, and has made managing multiple stores much more efficient. The team behind it is also very responsive. Highly recommended!
The app you need if you want to maintain a good overview of your webshop together with the team! Highly recommended.
in my opinion one of the best CRM's at the moment, really focused on e-commerce / dropshippers.
Support
App support provided by InboxServe.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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Edit orders
Order fulfillments, all order history, returns, shipping information
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