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Pickup calls shoppers who abandon checkout and more, answers their questions and wins the sale back.
Pickup gives your store four AI voice agents. Lilia calls every abandoned checkout in minutes, answers what stopped the shopper, and emails the cart back with a discount code. Maya answers your store's phone, day or night. Anna calls customers who have gone quiet, and Ellie asks how the order went. They answer from your own products, policies and FAQs, speak 55 languages, and keep to the hours, caps and do-not-contact rules you set. Every call is logged with a transcript, outcome and cost.
- Calls every abandoned checkout within minutes, then emails the cart back
- Answers product, shipping and returns questions from your own store data
- Speaks 55 languages: opens in English, switches when the shopper asks
- Maya answers your store's incoming calls, day or night
- Calling hours, daily caps, retries and do-not-contact rules you set
Languages
English, Dutch, German, Arabic, Japanese, Urdu, Chinese (Simplified), Chinese (Traditional), Hindi, Russian, Danish, Spanish, French, Italian, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), and Swahili
Works with
- Checkout
- Shopify Admin
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 20 credits to try Pickup on your first c
- Lilia calls each abandoned checkout once
- Knowledge base and live dashboard
- Recovers up to 100 USD a week
Lite
$4.99 / month
or $53.89/year and save 10%
Features
- 20 credits a month, with a 3-day free tr
- English, Spanish and Arabic
- Recovers up to 100 USD a week
3-day free trial
Starter
$29.99 / month
or $323.89/year and save 10%
Features
- 50 credits a month and 3-day free trial
- 5 more languages, and a redial
- Full transcripts, call recordings Etc
- Everything in lite
3-day free trial
Pro
$49.99 / month
or $539.89/year and save 10%
Features
- 75 credits a month, and 3-day free trial
- 17 more languages
- AI deep-analysis of every conversation
- Recovers up to 750 USD a week
- Everything in starter
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I have started using this app recently after noticing it on the appstore and i honestly fell in love it , it made me 100x what it cost me for the calls. It was very easy to setup and use , honestly it felt like setup and forget and just recharge credits whenever i get notified that they are low and i just recharge. Great work from the developers i wish you all the best this is a great app i highly recommend.
The team behind Pickup thanks you for the kind words, we hope we never disappoint and keep pushing great updates to make your experience even better.
Support
App support provided by Exil AI.
Resources
Launched
July 3, 2026 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Shopify admin
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View customers
Customer data
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View products
Products, collections
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Edit orders
Order fulfillments, all order history
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Edit discounts
Discount codes and promotions
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View Shopify admin
Legal policies
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