Aircall

Misleading Billing and Unresponsive Support – Do Not Recommend Aircall charged my account for additional users that I did not have. I reviewed my dashboard carefully and confirmed the actual number of active users. I contacted their support team multiple times, provided explanations and evidence, but they refused to acknowledge or remediate their billing error. I would strongly caution other busin...

This was a terrible experience. They promise the world and cannot even deliver a rock. We only went with them since they were supposed to integrate with our service desk software. Never got to try it since their service never worked after 6 months of service. Our previous phone company quickly setup our caller ID, so when we called people, our number showed up on their cell phones. After 6 month...

We tried using Aircall for 1 week after switching to it from a competitor. It was missing plenty of features that should have been mentioned to us. After reaching out to them for support, we received no answer after 5 business days. We tried to cancel our contract amicably, but Aircall chose to answer with the following: "We understand your concerns and reasoning behind your decision. As you ar...