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AskTimmy AI Chat Bot AI Search

AI ChatBot for Customer Support FAQ Helpdesk Search Discovery

by Logbase · Launched: February 2024 · Free plan available.

5.0 (31) on Shopify Used by 414 Shopify stores +11 installs · 30 days Built for Shopify

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ChatGPT powered AI chatbot for Shopify. Automate customer service with AI knowledge base, product recommendations, conversational AI search & smart AI nudges.

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About AskTimmy AI Chat Bot AI Search

AskTimmy offers human-like AI live chat to automate customer support and reduce support tickets. ChatGPT powered AI shopping assistant handles queries, recommends & promotes products with AI nudges. Syncs product catalogs, pages, policies, documents & FAQs to power an AI knowledge base & AI FAQ. Personalize your AI chatbot widget to match your brand and enable AI customer support with an AI agent. Use AI product filter & search for conversational AI self-service that boosts sales.

Last verified: September 16, 2026 · Aging

App details

Developer
Logbase
Category
Store design
Pricing
Free plan available
Launched
February 2024
Rating
5.0 (31) on Shopify

Key features

  • 250 AI replies (for lifetime)
  • Email support
  • 2500 AI replies/month
  • AI product discovery & bundling
  • AI discount negotiator
Integrations with:

Checkout Inbox Shopify Admin

3 plans · starts free

Free plan

Free

Pro plan

$99/month

Max plan

$299/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 36 Shopify App Store reviews

Use the arrows to read individual reviews

Incredible implementation and customizations. Super helpful in getting us what we want
— Renewable Outdoors
The support and set-up service provided by Sowmiya and the team has been second to none. We now have a well functioning chatbot that is helping us convert browsers into buyers on our website. Very happy!
— NI Candle Supplies LTD
great app and great support team solving my questions faster than i expect. many thanks . i recommended .
— danastors
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— Creeping Thyme Seeds
We were after a real conversational AI search and chatbot for our store. After testing multiple AI apps, we were lucky to find this one and this awesome team (especially Sowmiya who made sure our requests were processed on time!). We went live today hurraay!! The app ticks off many boxes for us (and I'm sure it will for you too) - Real AI search, AI chatbot with controlled settings and config opt...
— Aussie Foot Care
This is a very nice and useful app. It helps us support our customers. We also needed a customization, and Sowmiya Senthilkumar handled it very professionally. Thank you!
— Buy Me Japan
We started with the app and it seems very good as for now! Deepika helped a lot via E-Mail and a call. Looking forward to enhancing our customer support with AskTimmy.
— SachsenRAD
I had a fantastic experience working with Rajkumar from AskTimmy.ai. He was incredibly patient and took the time to answer every single one of my questions thoroughly. What stood out the most was his exceptional knowledge of the product—he clearly understands the platform inside and out. Five stars for Rajkumar's outstanding support!
— Sleeper Sofas by Z Furniture
I had an issue and rajkumar right away helped me and was patient every step this app is amazig and solves basic customer service questions customers may have.
— Homeview Furniture
AI Smart Search is fast, accurate, and incredibly intuitive. It understands context—not just keywords—making it easy to find exactly what you need, even with vague queries. A real time-saver and productivity booster. Highly recommended!
— Myriam Nader Haitian Art Gallery
I would like to thank Siva and his team for all their help with the onboarding process. They listened and answered all of our questions. The standout part of everything is that he wouldn’t end the meeting until everything on his check list was completed and working perfectly.
— Herbal Renaissance
Excellent app with great support. Deepika was very helpful and guided me step by step throughout the setup.
— EUROPEAN HOUSE HOLD
The pricing table is misleading. I upgraded specifically to get the 15 data sources listed against the plan. That is not what you get. The 15 is a combined total that is split across source types - roughly 2 to 3 of one type and 2 to 3 of another - not 15 sources you can actually use to build the knowledge base. Nothing on the pricing page explains this, and there is no way to see the split until...
— Direct Suspensions
The pricing table is misleading. I upgraded specifically to get the 15 data sources listed against the plan. That is not what you get. The 15 is a combined total that is split across source types - roughly 2 to 3 of one type and 2 to 3 of another - not 15 sources you can actually use to build the knowledge base. Nothing on the pricing page explains this, and there is no way to see the split until...
— Direct Suspensions
Amazing what this can do. Would add it to all my stores if I had more
— RyeCentral.com
I am delighted with my experience with AskTimmy.ai. Not only is the team very friendly, but I was especially grateful for the great patience and kindness that Deepika showed me. The service works perfectly, and I highly recommend this app. A big thank you to the whole team!
— Hedayat Music
The app works very well. Of course, it’s important to provide the AI tool with the right information. Support from the developer is excellent. Since purchasing the app, we have been supported by Siva, he is patient and takes all the time needed to explain the functionalities. In short, highly recommended and truly a valuable addition to our shop.
— Verfsale.com
Tried to install a botpress bot on my webshop. After 3 weeks of trying it didn't work. Installed This app and after setting it up for about an hour it works like a charm! Never imagined it would be so good. Untill now he managed to answer all the possible questions. Really impressed!
— VCTparts.nl
So far, so good. I researched many options. The integration and training options for AskTimmy meet all my needs. I have an exceptionally large product catalog, so I was skeptical, but so far it seems to be learning my products. I'll update once the learning is complete and all products are synced.
— Mikado Diamonds
Siva and the team were amazing! They not only helped me resolve my issue but they also showed me features that I didn't fully understand. This is the best app and team I have been with yet!
— Tripp Bars

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