Skip to content
MerchantPick
AWIO Improved Contact Form icon

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

by Awio · Launched: May 2013 · Free plan available.

4.6 (42) on Shopify Used by 7,679 Shopify stores Built for Shopify

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Instantly add a "contact us" button and contact page to your shop.

Get it on Shopify →

About AWIO Improved Contact Form

Improved Contact Form adds a floating "contact us" button to the corner of each page of your store. Visitor and customers can click it to contact you, and their message will be delivered to your email. Additional widget options to help boost engagement and purchases can be added to your shop in one click, including lead capture forms, promotional banners, coupon popups and social media buttons. Adds a "contact us" button to the corner of each page of your site. Creates a contact page you can link to from your navigation menus. Additional widgets can be installed with no code changes.

Last verified: July 12, 2026 · Fresh

App details

Developer
Awio
Category
Store design
Pricing
Free plan available
Launched
May 2013
Rating
4.6 (42) on Shopify

Key features

  • 3 published contact forms or widgets
  • 10 published widgets
  • Target widgets by page, referrer & more
  • Advanced triggers
  • 3rd-party integrations
Integrations with:

constant contact, mailchimp

3 plans · starts free

Basic

Free

Premium

$12/month

Advanced

$29/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

Use the arrows to read individual reviews

Excellent customer service.
— Buy Jewelry ETC
empty
— DecalsLB Shop
We used you app to collect names and hopefully chat. It would be nice to get back to them via the "same channel"** to respond to enquiries. N.B. **Contact Form
— Urban Gears Unlimited
Loving it so far, but is it able to insert a file upload? Customers need to send me picture references of their orders and I'm having trouble finding an app that will insert it into my contact form without costing a ton each month. Other than that it's a great tool!
— American Steel Co
Application works as described. Really like it. That is what I was looking for. Thanks to developers.
— Hedonist Chicago
I very happy with this app and the support of this app. I'm new and to start my store with free version for this app. I encounter problem in increase the space size of field in my contact form. Dan Grossman patiently reply and answer my question in 5 email. Finally the problem is solve. My experience here is if can give a trust, he will try to solve problem for you if he can. Thank you Dan Grossm...
— FriendsPug Store
Super easy to use. You just click "add app" and your website has a contact button like magic, and it's free.
— LIGNIN & LIGHT
Fantastic contact form, simple to use with no messing about, looks great on our store. I just don't see where the negative reviews come from, in our eyes there aren't any. A must for your store. Install this app tou won't dissapointed if we could give more than 5 stars we would. well done
— Shop Personalised Gifts
Simple, pretty, easy to setup, the only contact form I've ever used, and on many different stores. Benjamin https://ethicalchick.com
— Ethical Chick
working great, simplicity in its best form , nice work people love it so far star star star star star star
— PLATINUM LEATHER EMPORIUM
Great app - for our young shop it makes it easy, that people can contact us. Thx for the work - and thx you make it free
— Brickgalaxy
I like this app. But how can I know the url of a secondary contact form I created? Also it would be good to have the possibility to add a scrollable list, if we want to ask question to people and know more about them.
— Chloé 4paws
It doesn't work and it doesn't integrate well with Mailchimp. Customer support very poor! The guy is rude... Don't waste your time and money. ## EDIT AFTER DAN'S RESPONSE ## Hi Dan, That's simply not true. Indeed I responded 'Thanks, Awsome' but that was response on your first email. After that, I checked if the Mailchimp integration works and it didn't work on my side. I asked my friends in dif...
— Nemanja Nikolic
I've put the Contact Form button in all four positions and it doesnt appear anywhere on my Shopify store, neither left up left down right down nor right up.
— This website is a DBA of Mr. John Carson Lester Jr & the TeleDistributors Call Center. Click the COG to the TOP LEFT to SWITCH between our MANY THEMES!
Please be aware of using this app!!! I have had it installed on my site for months, but recently I've had some irate customers leaving 1 star reviews. It turns out that this app has not been working and I have not been receiving customer emails. This is absolutely unacceptable! I hate to think how many customers I have lost because I installed this!!!
— DAPPE
This is an okay app until you need customer service. A quick and poor response from Dan. Full review: The contact form is easy to use and setup. The app starts at free and we were able to use this tier despite having a pretty good number of contacts per week. The app threads email in Gmail as one thread despite the unique number assigned to each case. I brought this issue to Dan (the owner and d...
— SKINourishment, Inc.
I enjoyed this app and it worked well until I accidentally hit the spam button next to my delete button in error. When this is done emails automatically stop forwarding which happened to me for four months without my knowledge. Dan agreed to fix it when I realized I wasn't getting any of my emails after receiving a number of customers complaining about my lack of response. A couple months later...
— Sunnystudiostamps
Not having a good support. Asking how to resize my own store pop up form, they tell me can't changed the whole 70.000 other forms only for my benefit. Not solving problem, can't resize the size of the pop up form.
— Catventures
FALSE ADVERTISING. The most annoying thing ever is when something is promoted as being free, but you can't even use it unless you upgrade to a paid plan. Sure, you can download it and install it on the store. You can create a form and save it. But you can't actually publish it on your site until you upgrade and pay. THIS ISN'T FREE!
— Dwell Candles
Looks good on the face of it but not very functional from the customers perspective. The first problem I noticed is that when I created a top bar so that I don't annoy the customer, the bar can be set to always show up or only show once per visit. The problem is that if you only want it to show up once, it makes sense that it should remain on-screen until the customer closes it. However, the...
— Sotavi

Overview 1 / 20

You might also like

Alternatives to AWIO Improved Contact Form →

Are you an app developer?

Get your app in front of the merchants browsing this directory.

Explore the developer pages