Bestfulfill DTC Fulfillment

Terrible fulfilment service. Constant mistakes and quality control issues. Do not follow SOPs on specs or quality. Their latest mess up cost me $1000s so I cut them off. Avoid them if you care about your brand.

This is the worst and most irresponsible platform I've ever used, bar none! First, my order took over 60 days to arrive. The logistics were completely stalled with no progress whatsoever. Contacting customer service was utterly useless; they only gave automated, template replies that were irrelevant and never addressed the actual issues, just offering evasive excuses. Meanwhile, their inventory wa...

The shipping speed was extremely slow; my order remained "pending processing" for a very long time without being shipped. I spent a lot of time repeatedly contacting customer service, but they often just read my messages and didn't reply. After waiting for several days, I finally received a response, only to be told that the item was out of stock. The experience was terrible, and I highly discoura...

I initially thought the affordable price would reduce costs, but the overall service was extremely poor. Shipping was slow, order processing was incredibly inefficient, logistics information was consistently stagnant and unupdated, making tracking impossible and resulting in a terrible experience. I strongly suggest choosing a more reliable app brand.

I've been waiting for my order to ship, but it keeps showing "pending processing." I spent a lot of time contacting them, and it took them several days to reply that the item was out of stock. This is terrible; I don't recommend this app.

Shipping is too slow, with an average delivery time of over 25 days. Tracking information is frequently unavailable, and customer service often fails to respond to messages.

I thought a lower price would reduce costs, but I didn't expect their service to be so poor. Shipping was very slow, order cancellations were extremely inefficient, and logistics updates were not provided. If you want better business development, find someone else. I don't recommend this one.

Never use this company in the US. Their customer service is terrible, orders are frequently delayed, inventory information is inaccurate, and product quality is extremely poor. This might be acceptable internationally, but I don't recommend this app; the user experience is awful.

Shipping—it's infuriatingly slow! If you want to test the product before the official sale, be prepared for a long wait. In short, it's unreliable, inefficient, and does more harm than good. If you want a smooth and hassle-free dropshipping experience, don't choose them!