Blacklist Customer

Blacklist bad hire customers and alert staff prior dispatching

by DJG · Launched: June 2026

5.0 (1) on Shopify Built for Shopify

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Flag problem customers and alert staff the moment a risky order comes in. Blacklist 'bad customers'.

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About Blacklist Customer

Customer Blacklist lets your rental business blacklist bad customers- those who've caused damage, chargebacks, theft or other issues. It also cross-references a customer's details against other orders (e.g. in a case a customer is trying to mask their identity with a fake name but same postal address). New order > the app checks the customer's name, email, phone, and address against your register > if there's a match, your staff get an alert before dispatching the order (so no false positives). Flag hire customers by name, email address, phone number, or postal address. Every order is cross-referenced against other orders and the blacklist register. If alerted >you see risk badges, email alert to staff and incident reports/logs. Show more Show less

Last verified: July 22, 2026 · Fresh

App details

Developer: DJG
Category: Store management
Pricing: Paid
Launched: June 2026
Rating: 5.0 (1) on Shopify

Key features

Up to 250 orders monitored per month
Check for name, email, phone or address
Quick glance risk badge on flagged order
Incident history and severity levels
CSV import & audit logs

Integrations with:

Shopify Admin

4 plans · 7-day free trial

Starter

$9.99/month

Growth

$19.99/month

Pro

$39.99/month

Business

$79.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

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Since owning a dress hire business, I’ve been looking for years for an app like this, and I’m so glad something like it finally exists. It’s a game changer for hire businesses. One of the biggest challenges we face is customers returning items late and then continuing to place new bookings without any visibility of their previous behaviour. This app allows us to identify those customers and make...

— Dress Hire AU

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