Business Phone Number & Agent

Phone Number with AI Voice Agent & outbound call campaigns

by Decision Trees Inc · Launched: February 2021

3.3 (5) on Shopify Built for Shopify

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Shopdigits turns phone calls into ecom revenue: 24/7 AI Voice Agent & outbound call campaigns.

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About Business Phone Number & Agent

Shopdigits is a calling platform built for ecommerce, supporting both inbound and outbound workflows. Its AI Voice Agent answers calls 24/7, handles FAQs, qualifies leads, and books appointments through AI-powered IVR, then routes high-intent callers to a representative with full Shopify context.For outbound efforts, Shopdigits enables segmented campaigns—such as abandoned checkout recovery, VIP outreach, and high-AOV targeting—using a power dialer and automated voicemail drops. Get a dedicated shop phone number to call and text customers from your store. AI voice agent answers customer calls and records conversation logs for review Abandoned cart outbound calls to reach out to customers with an agent Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Decision Trees Inc
Category: Marketing & conversion
Pricing: Paid
Launched: February 2021
Rating: 3.3 (5) on Shopify

Key features

1 Phone number (local or toll-free)
1 Employee
Android & iOS native apps
Unlimited calls within US & Canada
Unlimited voicemail

Integrations with:

Shopify Admin

3 plans · 7-day free trial

Small Shop

$20/month

Medium Shop

$30/month

Enterprise

$50/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 11 Shopify App Store reviews

Use the arrows to read individual reviews

I needed to port my phone number over from Wix, which was not a simple undertaking, but Shopdigits was helpful and supportive during this process. They spelled out the steps and timeline, and it was exactly as they described. I now have my phone number with Shopdigits on Shopify and am very happy.

— ArithmeType

I was having high hope about this app but somehow I can hear the person that I call but they cannot hear me. Same when they call me I cannot hear them. I emailed three times but only with one reply asking what version of the app I was using and it the app I just install from the app store. Please look into this because I have to change the phone number. Thank you. I am updating the review...

— Jaliny

I'm surprise to see a low amount of review on this app since is an amazing app to use I been using this service app for almost a year and never had a problem with the service. I definitely recommend this app specially if you looking to have a business phone number different than your personal number.

— Velin Fashion

Excellent customer service that is very responsive to questions. App is easy to use and works as expected. Very nice feature that allows you to see customer order history when they call. Would highly recommend this app.

— Steel Fox Designs

This is a really useful app! It worked perfectly well and the customer service was helpful and willing to go above and beyond. I highly recommend this calling app.

— MelaninBabesApparel

Easy to use. It's great having the ability to pull up customer information while on the call. Great support team.

— MARKET

AMAZING CUSTOMER SERVICE! WOW! It is great to see other human beings that want to work hard. It's rare now a days. I am happy I can use a 8** number for my business. Great customer service.

— Never Stop Grindin

I installed this app but never subscribed to any monthly plan. I uninstalled it, yet I was still charged $20 for a monthly subscription. I also cannot find a clear way to cancel or remove the charge. This feels misleading and very frustrating. Please refund the charge and make the cancellation process clear.

— Jamari Beauty

It claims an AI agent handles calls 24/7 with FAQs. However , there is no specific settings in the app to set up the AI agent.

— Cusari

0 stars!!! Upon install of the app, text does not go through at all to anyone. tried testing several people without the txt being delivered. emailed support 10 days ago without a response. DO NOT USE THIS APP!

— The Coffee Guy

Dont like it. Cause you cannot unsubscribe from trial and they still charge you money. You've to write to shopify support and ask for assistance. waste time. This is not good at all.

— Zimurg

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