Callexa NPS Feedback

Get valuable customer feedback with automated NPS surveys.

by Copexa GmbH · Launched: December 2017 · Free plan available.

5.0 (1) on Shopify Built for Shopify

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Analyze and measure customer sentiment with full automation and customizable survey templates.

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About Callexa NPS Feedback

Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Automated surveys a few days after an order has been shipped. Collect valuable comments and feedback in a convenient dashboard. Customer satisfaction statistics based on the proven Net Promoter Score. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Copexa GmbH
Category: Store management
Pricing: Free plan available
Launched: December 2017
Rating: 5.0 (1) on Shopify

Key features

Analyze and measure customer sentiment with full automation and customizable survey templates

Integrations with:

REST-API, Zapier

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 4 Shopify App Store reviews

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This application is exactly what we were looking for in a survey app. Initial NPS survey allowing follow up questions. The integration is simple yet well done also with ratings coming back as tags and comments being added right to the respective order. Great app, highly recommended.

— Feeser's Direct

This app is absolutely amazing! I definetly recommend it to all business owners who look to improve their service, product and get to know their customer thought in detail! The app itself provides great functionality even in the free plan! Therefore I consider it a must have for every online shop! Great Design, easy to configurate and awesome reporting dashboard. Keep up the great work callexa!

— So schmeckt Erfolg

Install and integration is easy and thorough. I'm on the free plan and it's already full of valuable nuggets. The setup is a breeze and on first use very, very easy to implement and intuitive. Looking forward to tapping this app for all its worth. Thank you!

— h2oparts2go.com