Cancel My Order

Self-service order cancellation and returns for customers

by Mindthemedia ApS · Launched: June 2026

0.0 on Shopify Built for Shopify

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

CancelMyOrder lets your customers cancel or withdraw their own orders directly from your storefront

Get it on Shopify →

About Cancel My Order

CancelMyOrder lets your customers cancel or withdraw their own orders through a simple form on your storefront, without contacting support. When a customer enters their name, email, and order number, the app looks up the order and applies a 14-day withdrawal window based on EU consumer law.Orders that have not shipped yet are cancelled and refunded automatically. Orders that have already shipped are registered as a return request — tagged and noted on the order — so your team can process the re Customer self-service form to cancel or withdraw their own orders Automatic cancellation and refund for orders not yet shipped Shipped orders tagged and noted as return requests for your team 14-day cancellation window based on EU consumer law Show more Show less

Last verified: July 22, 2026 · Fresh