CancelFlow: EU Withdrawal

EU withdrawal button with save-the-sale and return automation

by Codext GmbH · Launched: July 2026 · Free plan available.

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About CancelFlow: EU Withdrawal

Since June 2026, EU consumer law requires online stores to offer a one-click withdrawal button for contracts concluded online. CancelFlow adds this button and a structured withdrawal form to your storefront, the customer account, and the order status page customers reach from their confirmation email. Every request is logged with a timestamp, a unique reference number, and a confirmation email to the customer. Before submitting, customers see an optional discount offer to save the sale. One-click withdrawal button and structured form required by EU law since 2026 Show a discount offer before submission to recover the sale automatically Verify every withdrawal through a confirmation link sent to the customer Define your own withdrawal reasons and collect structured customer feedback Handle returns through Shopify Returns or email plus Shopify Flow automation Show more Show less

Last verified: July 22, 2026 · Fresh