Cashfree CODFIRM

Reduce COD RTOs and improve conversion with One Click Checkout

by CODFIRM · Launched: October 2020 · Free plan available.

4.4 (44) on Shopify Used by 879 Shopify stores Built for Shopify

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All in one COD & Checkout - higher COD to prepaid conversions, address prefill and RTO intelligence

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About Cashfree CODFIRM

Win COD and conversion with Cashfree CODFirm. Reduce cart abandonment, optimize time to checkout, and lower RTO risks. Take full control of COD with OTP verification, COD blocking and in-built RTO intelligence. Drive prepaid conversions with prepaid-first offers and COD fees to seamlessly grow your business while reducing risks. Log customer intent on COD with OTP verification on checkout Hide COD based on pincodes, products, order value, high RTO customers, etc Convert COD orders to prepaid; block COD orders with high RTO risk Send confirmation, shipping, out for delivery, and delivery alerts via Whatsapp Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: CODFIRM
Category: Marketing & conversion
Pricing: Free plan available
Launched: October 2020
Rating: 4.4 (44) on Shopify

Key features

For less than 100 COD orders a month
Unlimited orders

Integrations with:

AiSensy, Checkout, Customer accounts, Freshchat, Gupshup, Netcore, Shopify Admin, Tellephant, Yellow.ai

4 plans · starts free

Free

Pro

$5/month

Premium

$9.99/month

Enterprise

$50/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 89 Shopify App Store reviews

Use the arrows to read individual reviews

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— gembhagya

We've been using this app for quite some time and it has significantly improved our COD order management. The OTP verification and confirmation process helps ensure genuine orders, which has reduced fake orders, cancellations, and RTO issues. The ability to convert COD orders to prepaid is a great feature and has worked smoothly for our store. Integration was easy and the system runs reliably with...

— foottex

The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment. Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly a...

— GNC India

Trusted and support is excellent

— Digital Dress Room

The customer support is very good. Gave instant solution.

— Skwin India

CODFirm is a great app. Customer service is great! They attend to you personally and help you get the app up and running on your Shopify store. It is an easy to install and easy to use app. It works seamlessly and has a very simple interface for us to work with. It does the OTP verification for all COD customers and flags those high-risk customers. Work from our end has greatly reduced as we hav...

— Angadi of Spices

CODfirm assisted me in minimizing RTOs by enabling OTP verification for COD orders. The OTP login feature they provided made it convenient for my customers to log in effortlessly. I strongly recommend other stores to explore this solution, as it can significantly boost conversions. I highly endorse CODfirm's services for all brands.

— Mensoo

Very helpful app to overcome the problem of fake orders. By integrating OTP log in and confirmation of phone numbers for COD we are able to avoid fake orders and better optimise our ad spend and shipping costs. The team at CODFIRM was very helpful to streamline the integration. Looking forward to adding more of their features to make customer checkout and payment collection smoother.

— Kritikala

Very Good App , Thanks Team

— Recode Studios

With Shopify stores recently experiences an influx of fraudulent COD orders through #MetaAds the CODFIRM COD Verification Suite has been an effective tool to combat this issue. The app works seamlessly first by identifying and tagging non verified COD orders and then by auto cancelling them within a set timeframe. The app does have downtime but the support and technical teams are very supportive...

— Vinod Cookware India Pvt. Ltd.

Love the app, does everything we need from it. The support team is so responsive, have never seen this kind of support on any Shopify app ever

— World of Asaya

great app with amazing feature and an excellent support team

— Tah - Dah!!!

Extremely hard to install. Reached out via email 5 times for the last 3 days. Team is not helpful at all.

— Roze

Same as others, app stopped working and my days worth of COD order cancelled and no reponse from the support email. SAD, was a happy customer for over a year.

— Kotart

Terrible support, app has not been working for 10 days and no response yet. EDIT: Got in touch with a support person on the 10th day, but 3 days later and still no movement because they don't understand how shopify or collaborator access works. Downgraded from 2 stars to 1 star.

— Shop The Arena

Horrible Customer service, When you have a issue don't expect a reply for weeks.

— My Dental Store

Their customer support is worse than pathetic. I've been waiting for a response for 4 days, despite multiple follow-ups. Absolutely disappointing service!

— His'en'Her - Shop T-Shirts For Men & Women Online

App doesn't even load and so can't install in my shop. No option available to contact support.

— Bling Queen

I had high hopes for Codfirm based on my initial experience, but unfortunately, my recent interactions have been disappointing. The app, while initially promising, has not kept pace with the evolving challenges faced by Indian Shopify sellers, particularly concerning RTO and COD issues. Despite reaching out with specific requests, the response has been slow and unhelpful. It feels like there’s a l...

— Meadbery