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Chargeback: Auto Prevention

Prevent chargebacks on autopilot

by Chargeback Solutions FZCO · Launched: September 2024 · Free plan available.

4.9 (130) on Shopify
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About Chargeback: Auto Prevention

Chargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate. This does not work together with alerts from Chargeblast, Disputifier, Chargeflow, or any other provider.

Last verified: September 27, 2026 · Fresh

App details

Developer
Chargeback Solutions FZCO
Category
Store management
Pricing
Free plan available
Launched
September 2024
Rating
4.9 (130) on Shopify

Key features

  • Protect yourself against chargebacks with our chargeback prevention software
Integrations with:

Airwallex Almost all payment processors Braintree Oceanpayment Stripe authorize.net

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 139 Shopify App Store reviews

Use the arrows to read individual reviews

I came back to Chargeback.io after taking a break from using the service, and I was honestly pretty lost with the setup and re-enrollment process. I had a bunch of questions and was probably more paranoid about getting everything right than most people. Their customer service was excellent. They replied very quickly, helped me work through the issues, handled most of the setup for me, and kept co...
— Miles Marshall
Great platform for preventing chargebacks! Easy to set up, reliable, and gives us much more peace of mind. Highly recommended!
— Lucie Maison
Great tool! keeps your chargeback rate low and makes sure that your payment providers keep working. A must have tool to have for your backend.
— Vael Atelier
Does exactly what it says. Caught an alert early enough for us to refund the order and avoid the chargeback entirely. Easy setup, responsive support. Worth having in place before you need it rather than after.
— LivingLX
Protected me from chargebacks before they actually hit my store. It's actually amazing, helping me to lower my chargeback rate with no extra work!
— Vintage Warehouse UK
Chargeback.io has been a great tool for managing and preventing chargebacks. The platform is easy to use, and the support team is responsive and helpful. It has definitely made handling disputes much easier and given me more peace of mind.
— NEATCELL
Chargeback.io has been very useful for me, and a genuinley great addition to my store. great app, great service. worth the price.
— Bijoux Rose
It successfully prevented a real chargeback. It definitely works.
— Woofing Deals
Very happy with Chargeback.io! At PerfumeGiants.com, we were dealing with a high number of fraudulent purchases, and the alerts have helped us catch them early, issue refunds when needed, and avoid costly chargebacks. The support team has also been extremely helpful. They took the time to clearly explain the entire process, including how the alerts work, the fees involved, and the auto-refund pro...
— PerfumeGiants.com
Estive com o agente Roudy e ele foi espetacular, resolveu-me tudo rapidamente e com explicações e promenor.
— Mode Françoise
Chargeback.io has been very useful for me, and a genuinley great addition to my store. Immensely valuable when it comes to protect your chargeback rate. Automatic alerts and auto-refund feature helped me prevent chargeback before it even happened, just amazing! I would definitely recommend this to anyone who wants to keep things healthy at the backend.
— Lowell Sydney
Great experience so far. The support team was very helpful and guided me through the entire setup process. Grace was especially helpful, patient, and quick to answer my questions. The setup process was straightforward and the support has been excellent. Highly recommended!
— AURAZYRA
Not sure how they got a 4.9 star review, but this system is junk!! What they don't provide on the information, is that they only cover orders placed after you sign up and activate with them. So if you have a customer that placed an order prior, you then active their system, then you get a chargeback, they wont cover it. Even though you are all set up in their system. What a waste!! And do NO...
— DBC Baby Bedding Co
This company has no customer service, takes ages to get someone. Every time you need them, it's impossible. Now I have uninstalled and am moving to another company and need them to release the descriptor, but they are ignoring me and not replying back. I will have to contact all relevant parties and Shopify also, as this is bad to treat their clients this way.
— Rebooters
Great app with excellent customer service. The team is very helpful, responsive, and quick to resolve any questions or issues. Overall, a reliable and easy-to-use app that I would definitely recommend!
— Shop 2
very good support
— Isabella Beaumont
I came back to Chargeback.io after taking a break from using the service, and I was honestly pretty lost with the setup and re-enrollment process. I had a bunch of questions and was probably more paranoid about getting everything right than most people. Their customer service was excellent. They replied very quickly, helped me work through the issues, handled most of the setup for me, and kept co...
— Miles Marshall
Very good app!
— trydailydeals
I use this app for 2 of my stores and it is really something necessary to have. They do an amazing job with the alerts
— Faithful America Ministry
Chargeback.IO has been fantastic for our business. The automated refunds work seamlessly, helping us keep our chargeback rate low without manual effort. We love working with this platform!
— Niamh Dublin

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