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Trouble Tracker | Chargeback icon

Trouble Tracker | Chargeback

Improve profitability by reducing fraud and chargebacks.

by Chargeback Resolver LLC · Launched: June 2023 · Free plan available.

3.0 (4) on Shopify
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Helping Shopify Business fight credit card disputes and detect trouble orders

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About Trouble Tracker | Chargeback

Introducing Chargeback Resolver: A powerful app protecting your e-commerce store from credit card disputes & problematic orders. Our technology streamlines the chargeback rebuttal process, resulting in increased win rates & returned revenue. Simultaneously, our advanced Trouble Tracker identifies problematic orders & headache customers to provide real-time alerts for merchants to understand the risks associated with an order.

Last verified: August 16, 2026 · Fresh

App details

Developer
Chargeback Resolver LLC
Category
Store management
Pricing
Free plan available
Launched
June 2023
Rating
3.0 (4) on Shopify

Key features

  • Helping Shopify Business fight credit card disputes and detect trouble orders
Integrations with:

Shopify Admin

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 6 Shopify App Store reviews

Use the arrows to read individual reviews

Amazing app with an even better team! The app runs seamlessly in the background with very little to no attention needed by our team unless there is an issue with an order (which is what we wanted!). The Shipstation integration helps with fulfillment communication and keeps questionable orders from being shipped while they are under review by the Trouble Tracker Team. Overall - this app is great an...
— EVLUTION NUTRITION
Chargeback Resolver has been a game changer with disputing and winning chargebacks! The team is easy to work with and they take full control over the process, making it more efficient for our team!
— Magic Beans
Great service! By relying on Trouble Tracker we've been able to win more chargebacks and recover more time to focus on our own operations. Highly recommend.
— Dangkeebs
Great team - they do what it takes, compile all the info and actually provide great insight on chargebacks and they deal with them! Warmly recommend them.
— Lacroix Boards
We moved to Chargeback Resover from another "solution" that was no longer working for us. We have been VERY impressed with the hard work that the Trouble Tracker team has put in on our behalf and look forward to continuing to work with them. We would recommend this solution to anyone that deals with the inevitable fraudulent transactions that you encounter when doing business on the internet.
— Two Step Performance
My store has been open for almost 2.5 years without a single chargeback. One chargeback was submitted from a customer for product they received and returned past our return period...and sent to an address where I am NOT located. Not only did I submit full transcripts of conversations with this customer that occurred over a 2-week period, I also emailed a copy of our return policy, proof that the i...
— Shop SingleTree Lane

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