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Chargeflow Prevent Chargebacks

Automate Chargebacks, Fraud Prevention & Reduce Dispute Rate

by Chargeflow, Inc. · Launched: June 2021 · Free plan available.

4.5 (438) on Shopify
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Chargeflow's App fights chargebacks & prevent fraud. Using cutting-edge technology, it allows you to protect your Shopify store orders from fraudulent disputes.

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About Chargeflow Prevent Chargebacks

You earned the sale. A chargeback takes it back, plus fees, hours and a hit to your dispute ratio. Prevent 2.0 catches 10x more fraud and abuse than the previous generation, from stolen cards to friendly fraud. Alerts help protect and lower that ratio. Automation files AI-built representment for you, and you pay only when it wins. Trusted by 20,000+ merchants and ranked #1 on G2 for chargeback management and e-commerce fraud protection.

Last verified: November 10, 2026 · Fresh

App details

Developer
Chargeflow, Inc.
Category
Store management
Pricing
Free plan available
Launched
June 2021
Rating
4.5 (438) on Shopify

Key features

  • Fully automated chargeback recovery
  • Only pay on successful recoveries
  • Best-in-class, 24/7 customer service
  • Multi-shop and processor support
  • 100+ integrations, including Shopify Pay
Integrations with:

Braintree Payments Gorgias Zendesk Reamaze Klarna Affirm AfterPay PayPal Stripe Recharge Bold Subscriptions SEON Fraud Protection

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 126 Shopify App Store reviews

Use the arrows to read individual reviews

There were a couple of hiccups along the journey but the customer support team handled it eventually. It needed escalation to the higher management but we appreciate that Chargeflow cooperated with us and resolved the issue we had. Apart from that, the chargeflow prevent and AI automation stuff works well Special thanks to Mariane and Chiara as they cooperated with us and worked really hard to re...
— NeeDoh
Great experience with Chargeflow! Carla has been very helpful, responsive, and easy to work with. She always makes sure our questions are addressed and provides excellent support. Highly recommend!
— Calminity
Excellent, patient support — and genuinely free to start I'm a pre-launch store, so I've spent far more time asking setup questions than I have fighting disputes, and the Chargeflow support team has been outstanding throughout. Every question I've asked about integrations, evidence requirements, and policy setup has been answered clearly and patiently, and any issue I've raised has been looked in...
— Divine Imprint
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— VELTRIX
I received very good customer service from Jason and the rest of the team at Chargeflow, getting everything set up. Great app and service all around!
— Intimacy Redefined
Very nice APP, 5 Stars, I have 4 shops with Chargeflow
— Aifufand
Great app and great customer service. It's helped us recover many chargebacks
— El Viejon Brand
This app help me a lot.
— OlvaxinUS
I have been using CF for a while now. Personally i like the dispute automation best. and MAria from support is efficient.
— Anothersole.com
Best customer service I got in long time.
— Floof Chews
We had an issue early on where a feature we'd specifically asked to be turned off stayed active and we were charged for it. Chargeflow fixed it quickly and refunded the charge. Since then, their team has been very helpful with setting up our account and investigating issues stemming from our Shopify Payments configuration. The alert feature seems to be working well, and has helped prevent a few...
— Sunny Garden Market
Please be aware that the "Prevent" service automatically scans the orders in your Shopify store without requiring any authorization from you. In reality, this is a scam; the "free installation" advertised on the page is merely a deceptive tactic. Ignore any prompts regarding free installation—the service is designed to automatically deduct charges from your account without any prior notification....
— Subtlejoys
Chargeflow charged me for four fraudulent transactions that belonged to another store, even though I had never used their app. Despite this, a customer support agent named Chiara refunded only three of the four charges and refused to refund the remaining one. She shamelessly claimed that the refunds were issued as a gesture of “goodwill,” even though these charges were not mine in the first place...
— Monellies
Low Quality AI that malfunctions. DO NOT USE! Trust me, if you use it you will be sorry. Don’t be stupid and trust Chargeflow with your revenue. They used a generic AI to submit a minimal, useless response to a major chargeback without ever asking us for evidence!! That’s crazy. They submitted a chargeback a month before the actual deadline, completely locking us out from uploading our own...
— M-Shape Beauty
DANGER: Lost $6,000 due to automated AI negligence. DO NOT USE! Do not trust Chargeflow with your revenue. They used a generic AI to submit a minimal, useless response to a major chargeback without ever asking us for evidence. To make things worse, they submitted it way before the actual deadline, completely locking us out from uploading our own proof. We lost almost $6,000 because of this app. I...
— M-Shape Beauty
Decent support, but this app only lost disputes+ they charged me for disputes I won by myself or disputes that weren't even for the store, since they only lose disputes. Should've tried something else, lost thousands
— xLumina
They double charge they charged my shopify bill and then asked me to pay via card I paid via card and asked to them to remove from shopify bill many times very clearly they simply ignore this request. I also never consented to them charging my shopify bill beware,
— Velina Rose
If I could give 0 stars I would. Of all the chargebacks that have been disputed by Chargeflow I’ve won 0. This app sucks.
— Earthtones
tldr - will take you ,money for no reason for cases you WOULD HAVE WON ANYWAY. been using the app for about nearly a year. not worth it, success rate is about 10%. I took a deeper dive and all the cases i won have been cases where they filled minimum evidence, its literally stuff that's already in the invoice and some data about IP addresses. when i went to chargeflow this is what they said:...
— Code Breaker Labs

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