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Chat ON Desk icon

Chat ON Desk

Boost sales & security with OTP login, checkout alerts &...

by Exorer AI · Launched: June 2024 · Free plan available.

5.0 (4) on Shopify
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OTP Login + WhatsApp Cart Recovery & Order Alerts

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About Chat ON Desk

Chat ON Desk adds OTP-based login and checkout verification to reduce fraud and COD return-to-origin losses. It supports COD order confirmation via WhatsApp, with responses synced to Shopify admin, and also helps convert COD to prepaid. The app automates cart recovery for abandoned carts, sends real-time order, shipping, and refund alerts, displays a Click-to-WhatsApp icon for direct chats, and enables automated customer engagement flows. Login & checkout OTP Authentication — minimize fraud, boost trust, reduce RTO. WhatsApp Cart Recovery — bring back abandoners with pre-built flows. Whatsapp Order Status Alerts — instant updates for order, shipment, refund. 3-Minute Setup & Zero Coding — launch instantly without technical hassle. Automated Customer Engagement — greet, upsell, and retain directly on whatsapp. Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer
Exorer AI
Category
Marketing & conversion
Pricing
Free plan available
Launched
June 2024
Rating
5.0 (4) on Shopify

Key features

  • OTP Login + WhatsApp Cart Recovery & Order Alerts
Integrations with:

Checkout, Checkout Apps, Gokwik Checkout, Shipping Apps, Shopify Flow, Whatsapp, www.chatondesk.com

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 5 Shopify App Store reviews

Use the arrows to read individual reviews

I have search many whatsapp api servoce provider and finally i stick which chatondesk and its best things is live customer service and solution which you want and also free of cost customes setting and feature they are provides. i am happy with chatOnDesk services
— Buyoom
We’ve been using Chat on Desk for many years now, and it has been an absolute game-changer for our store. The app is packed with useful features like SMS notifications, abandoned checkout recovery, and many more tools that help us connect better with our customers and boost sales. What we love most is the amazing customer support – always quick, helpful, and professional whenever we need assistan...
— SkinLelo
Chat on Desk is an excellent productivity tool—fast, intuitive, and reliable. It offers smart features, seamless collaboration, and outstanding support from the team. A perfect solution for efficient communication.
— Royal Bee Brothers
Very Good Support
— Maya Drip
We have started using whatsapp order information bot and it's working fine, customer support is awesome , never saw like that , the guy i am connected with responds instantly , helped in setting up the whole thing. I'll try complete bot and with AI after a few days.
— Jaiman Toys

Overview 1 / 5

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