Chat360 WhatsApp Commerce

Streamline orders, support, and marketing with WhatsApp

by Sumanel Technology Ventures Pvt Ltd · Launched: February 2023 · Free plan available.

4.2 (2) on Shopify Built for Shopify

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It enables personalized single-click notifications, order tracking, and WhatsApp commerce.

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About Chat360 WhatsApp Commerce

With Chat360 WhatsApp Commerce Shopify-WhatsApp Integration, you get instant access to your customer data and all the automation available on WhatsApp. Share automated welcome greetings, run discount campaigns, give offers to your repetitive customers and eventually see your revenue increase. You can also improve your customer retention rates and boost your sales. Sell: Take orders/track orders. Support: 24 X 7 customer service. Marketing: Send WhatsApp broadcast messages. Notifications: Send order and shipping notifications on WhatsApp. WhatsApp Commerce: Enable sales on WhatsApp live chat.

Last verified: July 17, 2026 · Fresh

App details

Developer: Sumanel Technology Ventures Pvt Ltd
Category: Marketing & conversion
Pricing: Free plan available
Launched: February 2023
Rating: 4.2 (2) on Shopify

Key features

It enables personalized single-click notifications, order tracking, and WhatsApp commerce

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 3 Shopify App Store reviews

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Chat360 has been a game-changer for our customer support. The trigger notifications—like order confirmation, shipping updates, and delivery alerts—help us keep customers informed in real-time. It’s easy to use, works smoothly across all channels, and has made our communication faster and more efficient. Highly recommended!

— Ramraj Cotton

I was facing some issues previously with my onboarding process and other configurable issues. But the support team contacted me and resolved my all queries. Special thanks to Ramneek, Samarth and Aman for their hand-to-hand support from onboarding to going live with my WhatsApp number.

— Orgacia