Claimify RMA, Claims &Warranty

Handle returns, exchanges, and warranty claims in one place

by XCO Apps · Launched: May 2025

5.0 (6) on Shopify Used by 6 Shopify stores Built for Shopify

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Give customers a self-service portal for returns, refunds, exchanges, and warranty claims, and resolve every request from one dashboard with auto-approval rules

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About Claimify RMA, Claims &Warranty

Claimify gives customers a branded self-service portal where they can request a return, refund, exchange, or warranty claim from their account or the order confirmation page. Every request lands on one dashboard as a card you can move through your own workflow. Set auto-approval rules so predictable requests resolve without you, build custom workflows for store credit or replacement orders, and use analytics to see which products and reasons generate the most claims.

Last verified: September 21, 2026 · Fresh

App details

Developer: XCO Apps
Category: Orders & shipping
Pricing: Paid
Launched: May 2025
Rating: 5.0 (6) on Shopify

Key features

1 claim form
Basic validation rules
Up to 3 claim reasons
Standard email templates
Email support

Integrations with:

Customer account Customer accounts Flow Gorgias Klaviyo Make Shopify Admin Shopify Flow Zapier

3 plans · 3-day free trial

Basic

$9/month

Plus

$19/month

Business

$49/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 10 Shopify App Store reviews

Use the arrows to read individual reviews

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— AftertreatmentParts.com

Claimify has made managing customer claims so much simpler for us. Refunds, returns, exchanges, and warranty requests all land in one dashboard, which has cut out a ton of the back-and-forth we used to deal with. The setup was straightforward and it slotted into our store without any fuss. What's really set the team apart is how forward-thinking they are. They gave us early access to their AI help...

— MYA Bags

I was looking for a straightforward way to handle returns and warranty claims, and Claimify delivered. What I appreciate most is how easy it was to get started—the setup was quick, and the dashboard is very intuitive. It automates the tedious parts of the workflow, allowing us to process requests much faster than before. If you want a reliable tool that doesn't have a steep learning curve, I highl...

— LightLiving

Before installing Claimify, managing customer claims was a messy process of back-and-forth emails and lost photos. This app has completely streamlined everything. It’s incredibly easy to use, both for our team and our customers. The interface is clean, and it makes the submission process feel professional and trustworthy. It has significantly reduced our support response times and made our post-pu...

— Simac shoes

Great app! Easy to set up, clean design, and very useful features for managing returns and claims. Support team is also very helpful.

— Makan Home

Does exactly what it says. Really nice to get all the refund and warranty requests out of my email inbox and into one dashboard. Works well so far

— By Moroccan

This is exactly what we were looking for. It’s easy to use, and the customer support responds very quickly. It’s a great app.

— One Wholesale

This app has been fantastic for our needs. The team are extremely responsive, which is the main value for us in continuing to use the app. The platform itself is clear, intuitive, and easy to set up, and it integrates seamlessly with our store. Whenever we have encountered small hiccups while building forms, the team have always been quick to step in and help resolve any issues.

— OnlineDiveGear.com.au