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Claimify: Claims & Returns

Let customers file claims easy and manage all from one...

by XCO Apps · Launched: May 2025 · Free plan available.

5.0 (7) on Shopify Used by 7 Shopify stores +3 installs · 30 days

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Returns, refunds, exchanges & warranty claims — handled in one self-service customer portal.

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About Claimify: Claims & Returns

Claimify is a complete returns, refunds, exchanges, and warranty claims management app for Shopify. Customers submit RMA requests from a branded self-service portal, the thank-you page, or their account. Merchants resolve every claim. Return, refund, exchange, or warranty, from one dashboard with auto-approval rules, custom workflows, and analytics. A modern post-purchase and after-sales experience without the support ticket chaos. One dashboard for every claim, returns, refunds, exchanges, warranty or damage. Self-service customer portal, customers file claims from their account, TY, ... Auto-approval rules — resolve predictable claims instantly, without human touch. Custom workflows for any scenario — RMA, store credit, replacement orders, more. Kanban board + analytics — see every claim's status at a glance, spot trends. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer
XCO Apps
Pricing
Free plan available
Launched
May 2025
Rating
5.0 (7) on Shopify

Key features

  • 1 Claim form
  • Basic validation rules
  • Email support
  • Standard templates
  • Up to 3 Claim Reasons
Integrations with:

Customer account, Customer accounts, Gorgias, Make, Shopify Admin, Shopify Flow, Webhooks, Zapier, klaviyo

3 plans · starts free · 3-day free trial

Free

Free

Plus

$19/month

Business

$49/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 10 Shopify App Store reviews

Use the arrows to read individual reviews

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— AftertreatmentParts.com
Claimify has made managing customer claims so much simpler for us. Refunds, returns, exchanges, and warranty requests all land in one dashboard, which has cut out a ton of the back-and-forth we used to deal with. The setup was straightforward and it slotted into our store without any fuss. What's really set the team apart is how forward-thinking they are. They gave us early access to their AI help...
— MYA Bags
I was looking for a straightforward way to handle returns and warranty claims, and Claimify delivered. What I appreciate most is how easy it was to get started—the setup was quick, and the dashboard is very intuitive. It automates the tedious parts of the workflow, allowing us to process requests much faster than before. If you want a reliable tool that doesn't have a steep learning curve, I highl...
— LightLiving
Before installing Claimify, managing customer claims was a messy process of back-and-forth emails and lost photos. This app has completely streamlined everything. It’s incredibly easy to use, both for our team and our customers. The interface is clean, and it makes the submission process feel professional and trustworthy. It has significantly reduced our support response times and made our post-pu...
— Simac shoes
Great app! Easy to set up, clean design, and very useful features for managing returns and claims. Support team is also very helpful.
— Makan Home
Does exactly what it says. Really nice to get all the refund and warranty requests out of my email inbox and into one dashboard. Works well so far
— By Moroccan
This is exactly what we were looking for. It’s easy to use, and the customer support responds very quickly. It’s a great app.
— One Wholesale
This app has been fantastic for our needs. The team are extremely responsive, which is the main value for us in continuing to use the app. The platform itself is clear, intuitive, and easy to set up, and it integrates seamlessly with our store. Whenever we have encountered small hiccups while building forms, the team have always been quick to step in and help resolve any issues.
— OnlineDiveGear.com.au
Good so far!
— G. Huffington
Great app, works perfectly! Claimify makes handling shipping claims super easy. Simple setup and excellent customer support. Highly recommend!
— inkida Shop

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