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ClearSale Fraud Protection

Combat fraud & protect your brand with a chargeback guarantee

by ClearSale · Launched: April 2020 · Free plan available.

3.6 (46) on Shopify
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Boost Shopify sales with the ClearSale app. Prevent fraud, reduce chargebacks, and enhance customer trust with an AI-driven protection. Install now!

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About ClearSale Fraud Protection

Strict fraud tools get more aggressive during the holidays. They block real shoppers as often as fraudsters, right when order volume peaks. That means lost sales, frustrated buyers, and chargebacks you don't deserve. ClearSale fixes that. Every order gets reviewed using AI and human analysis, so you approve more good customers and stop actual fraud. If a fraudulent order slips through, we cover the chargeback. No fraud expertise needed, no rules to manage. Just more approvals, fewer losses.

Last verified: August 19, 2026 · Fresh

App details

Developer
ClearSale
Category
Store management
Pricing
Free plan available
Launched
April 2020
Rating
3.6 (46) on Shopify

Key features

  • Boost Shopify sales with the ClearSale app
  • Prevent fraud, reduce chargebacks, and enhance customer trust with an AI-driven protection
  • Install now!

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 86 Shopify App Store reviews

Use the arrows to read individual reviews

Excelente!
— Cristais Místico
Very resonable rates for peace of mind to weed out fraudulent orders. Very few have slipped through and when they did clear.sale covered us with no hassle. Attentive on the occasion we resubmit an order that was declined that we believe to be valid. Nothing but a great experience with this insurance against the fraudsters.
— Five Star Guitars
ClearSale Fraud Protection has been a reliable solution for our business. It effectively reduces fraudulent orders while keeping the checkout experience smooth for legitimate customers. The setup was easy, and the support team is responsive and professional. Highly recommended for any store looking to prevent fraud and reduce chargebacks.
— LUXE Home Collection Co
ClearSale Fraud Protection has been a game-changer for our business. The platform delivers reliable, accurate fraud detection while significantly reducing chargebacks and false declines. Their combination of advanced technology and expert manual review gives us confidence that legitimate customers are approved and risky transactions are properly handled.
— Pure Luxe Beauty Co
ClearSale Fraud Protection has been an excellent solution for our business. Since implementing it, we’ve seen a significant reduction in fraudulent transactions while approving more legitimate orders. The system is accurate, reliable, and helps protect revenue without affecting the customer experience. The setup process was smooth, and the support team is professional, responsive, and knowledgeab...
— Jubilationcreations
I've used ClearSale in a few of my stores, their ability to approve more orders and keep chargebacks low is unbeatable. Excited to start a new one soon.
— Northbay Market
Great customer service. We’ve worked with ClearSale for nearly four years, and their team has consistently helped protect our business. While messages escalated to senior support can take a bit longer at times, they always follow up in a timely and professional manner. We’re grateful to have ClearSale’s protection in place for our store.
— Airpuria
Um bom serviço, uma das poucas soluções de serviços digitais que contratei para o meu site e que entregam aquilo que é prometido. Desde então não tive mais problemas com Fraudes.
— Copatex
Mirella has been great to work with. Whenever we have an issue she always to go bat for us and we come out happy
— Recovery For Athletes
He colaborado con ClearSale por más de cuatro años y el desempeño de su equipo y producto han superado consistentemente mis expectativas. Su atención es cercana, profesional y altamente especializada, lo que ha permitido optimizar nuestras tasas de aprobación, reducir el riesgo en contracargos y minimizar de manera considerable los falsos positivos. Gracias a su presencia tanto en México como en...
— Culto Futbol
We have been very happy with Clearsale's services - our account manager Mirella has been very responsive to any concerns or queries we've raised, and worked with us to find solutions for expediting the review of time sensitive orders.
— Incu
Superb customer service and protection! Thank you ClearSale!
— My Wellness Wiz
They will deny most, if not all of your claims even with a signed proof of delivery, call it a "commercial dispute" despite the item being signed at the delivery address, and charge you for it. In the event you corner them with evidence and finally get them to approve a claim, they will say you have overdue invoices, depsite being on auto-pay, use the balance on the approved claim to "balance" the...
— Stoneforged-ca
Support is very difficult to get in touch with, everything feels like a sales pitch rather than helping existing customers. They take a cut from every transaction despite not providing coverage for every transaction (transactions over a certain value are not protected even though you get charged for them). Responses are taking longer and longer to come through and false positives have increased ma...
— Shape The Metal
Nao funciona muito bem!
— COP CLUB
Update: 12/1/2025: Still no contact from Clearsale. Even though they were going to "Escalate" to the head of their customer service on 11/07/25. Still no contact about getting reimbursed, no coverage for the fraud that THEY said was OK to send. Do not use this service...It is a complete scam! This app is a scam! After more than 4 years of having this app, we received our very first chargebac...
— The Music Farm
They denied paying a chargeback on a payment they were supposed to protect. This service is not genuine. I’ve been struggling to reach their customer service and no one is helping. On top of that, their portal barely works — it’s slow, confusing, and doesn’t give clear updates. Overall, this is not a reliable service.
— Joyería Miriam
ClearSale is a SCAM and a complete waste of money for nothing but a false sense of security. We have paid for Clearsale for 4 years. It's fine until you actually get a fraudulent chargeback. They will do whatever they can to AVOID PAYING YOU. As soon as you make a fraudulent chargeback claim they will DENY your claim right away, without any explanation. Then your multiple requests for information...
— Clear Moon Bidets
I strongly advise anyone considering ClearSale to think twice before signing up. My experience with this company has been nothing short of frustrating and disappointing. They promised to protect my business from fraudulent transactions and assured me of secure, guaranteed sales. Instead, they failed to deliver on those promises. ClearSale took a significant amount of money from my account, yet wh...
— BB Branded
Clearsale is a fraud. They will ignore you and keep your payouts. They do not provide protection like they say they will.
— Last Mile SF & Marin

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