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Clyde | Warranty Platform icon

Clyde | Warranty Platform

Everything you need to make revenue on the sale of...

by Cover Genius · Launched: August 2018 · Free plan available.

3.4 (40) on Shopify Used by 189 Shopify stores +2 installs · 30 days Built for Shopify

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A full extended warranty program out-of-the-box

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About Clyde | Warranty Platform

Our app enables an entire extended warranty program for your business, and manages the hard parts so you can focus on your products and your customers.Clyde by CoverGenius lets you add calls-to-action straight to your purchase flow, offering extended warranty upsells on their purchases. We provide a full claims platform for customers to file claims, as well as a dashboard for you to view metrics and control as much of your program as you want to. Offer customers extended warranty up-sells during and after the purchase flow Receive and process claims without any work on your part Provide peace-of-mind and increase average order value with no extra effort Show more Show less

Last verified: July 22, 2026 · Fresh

App details

Developer
Cover Genius
Pricing
Free plan available
Launched
August 2018
Rating
3.4 (40) on Shopify

Key features

  • A full extended warranty program out-of-the-box
Integrations with:

Attentive, Checkout, Gorgias, Klaviyo

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 41 Shopify App Store reviews

Use the arrows to read individual reviews

We've been working with Clyde for quite some time, and our experience has been positive overall. Their customer service is good, and their product is a valuable addition to ours. While we've faced some frustration due to certain requirements that they are currently unable to fulfill, we remain optimistic and look forward to continuing our partnership
— PolarMonkeys
We started with the program when it was just Clyde and in the first year the service was great, however we did not have a ton of warranty purchases as our website was not set up on shopify yet. While customer service seems pretty thin at times ever since the aquisition we have switched to shopify we have seen a significant lift on warranty purchases and so far our customers seem happy. I would l...
— Trailer Valet
Clyde has been a game-changer for our Shopify store! The platform is easy to integrate, and the team made the setup process seamless. Offering extended warranties to our customers has not only boosted our revenue but also increased customer confidence in their purchases.
— Game Room Shop
I like this app, support was fast and phenomenal and they helped integrating this app in a timely manner. I love the variety of modification options they offer about how it will be shown on my website.
— Pickhud
***Update review - thank you for working things out. Highly recommended app for protection plan - good user-friendly interface.
— Eagle Eyes Optics
As a company, we had been looking into an extended warranty platform for quite some time and hadn't been able to track down the correct fit for us. Clyde turned out to be the answer to everything we were looking for. Not only is Clyde one of the simplest integrations to our Shopify app that we've experienced, but it is easy to use. Any company looking to add extended and accidental damage warranti...
— Brydge
We have been using Clyde for a few months and my guests love that they can protect their purchases. In a business that has uncertainties, Clyde gives my guests the security they ant.
— Joli Amours
We've been using Clyde for over a year now and it's such an improvement over our previous protection plan solution. I'd recommned Clyde as a easy way to added protection plan up-sells in your site. The dashbaord is clean and support is prompt.
— VAIO
This app is amazing, I have never downloaded an app that has integrated so quick and easy to my shopify store. The support is amazing and the Clyde team goes above and beyond to help :)
— Lifestyle Vivid
Clyde is super easy and setup was fast/simple! It enables us to offer our customers even more product coverage (without doing any leg work on our end!). Our customers love the platform too. Highly recommend!
— windmillair
We've been using Clyde for almost 2 years - started post purchase only, then added to site on our PDPs and in cart - really evolving the customer experience. The support team is excellent and really helped us track & evolve our pricing and offerings - super quick to respond too. A+
— AutoBrush®
We love the Clyde Warranty Platform. The product and interface is great, but what really has helped us out and saved us a lot of time and effort is the customer service that clyde provides. Any issues or questions that might arise are taken care of quickly and they go the extra mile to help make sure everything is running smoothly. Would definitely recommend. Thankyou!
— Symple Designs
Avoid this app at all costs. Their support is awful, slow, and they just removed our installation altogether with no heads up or warning.
— Skyforge PC
Clyde was purchased by Cover Genius, and ever since their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and I can't find a single person who works at the company who has been able to help me. I will update the...
— ONE Custom Audio
I don't know what changed but seemingly since Clyde was acquired by another company, their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and haven't even gotten so much as an automated response.
— Sleeper Cell Computers
Not Working. No Solution. No Customer Service. 1 month with this deal.
— Kalm NOW
It's just trash. I am building a drop shipping furniture store and whoever they are sent me a reply saying that I am not a good fit. TRASH!!!
— bazaarmart.net
I think Clyde has one of the most promising warranty management plug-in. However, at the moment I am frustrated with the apps because of these reasons in order of sequence:- 1. (Poor customer service) The support team is not responsive at all. I sent 5 emails at 3 different times and none of them were replied unless when I change my password which usually done by a bot. 2. Clyde is only available...
— lilimolly
I've been requesting help for over a year, at least 3 or 4 times, and can never get a reply. I just need someone from customer service to email me and help me get things configured correctly.
— Electric Zip
They not accepting new accounts for 60 months something i didn't heard until I contacted support. I literally had this app for a while and nothing showing on my products still. Im sure 6 months for me already pass.
— Canine's World

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