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Codify ‑ Order Cancel

Simplify the process of order cancellation for users.

by Codify Infotech · Launched: December 2023 · Free plan available.

4.2 (50) on Shopify Used by 175 Shopify stores +3 installs · 30 days Built for Shopify

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Allow a customer to easily cancel their order as well as refund payments with just a few clicks.

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About Codify ‑ Order Cancel

Codify Order Cancel helps you provide options that allow customers to cancel orders that are not fulfilled and reorder the same order from the order status page as well as from the account and the order page. This makes the order cancellation process simple, as customers can cancel the order with just a few clicks without contacting customer support and waiting for a reply. You also have the option to automatically restock items after order cancellation, which will reduce your work.

Last verified: September 5, 2026 · Fresh

App details

Developer
Codify Infotech
Category
Orders & shipping
Pricing
Free plan available
Launched
December 2023
Rating
4.2 (50) on Shopify

Key features

  • Allow a customer to easily cancel their order as well as refund payments with just a few clicks
Integrations with:

Checkout Customer accounts Shopify Admin

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 70 Shopify App Store reviews

Use the arrows to read individual reviews

It's a amazing app, support is also good..
— Luxzra
empty
— Tamra.Shop.Social
Good app, simple and straightforward, no drama :)
— Zeraya
Great function that should be built in in Shopify already! Thank you
— Aromateket
問題很快就被解決，棒
— Transparent 台灣
This support team is the best.
— toolie
It does what it says, and it was easy to setup.
— Flor Do Brasil
good
— MTM Fashion B&D
Hi, i added it to the online store page but the button is not showing up, can you help me please?
— pampeliskoo
We set to only allow to cancel within an hour, but customers are canceling a day later. Can't find the support email and their chat is down.
— SWISSGEAR Canada
empty
— Mahi shopping
I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.
— Shroomability
Support really didn't get what I mean.
— Flashforge
great customer service, they did the integration for me which was very helpful.
— 777 Jewellery
I just installed your app and finished testing it on my site. I noticed that when a customer clicks to cancel their order and it is cancelled, the page doesn't automatically refresh so the cancel button remains active even though the customer has already cancelled. There needs to be a page refresh or something to avoid confusion on the customer's side. Thank you for all your hard work.
— STYVARA
Good Job!
— VibX King Group LLC
Initially the app doesn't work when Flexport is used for fulfillment. I reachout to app support, but support is very bad. They tooks ages to respond me on my query. However, I was able to resolve the issue quickly with our in-house developer.
— Sourced the Right Whey™
This is good thank you
— Tasleeh Tactical
This app has made managing orders so much easier for my business. Customers can cancel their orders smoothly without any confusion, and the return process happens automatically — no manual effort needed from our side. It gives a very professional experience and has definitely improved customer satisfaction. What impressed me even more was the customer support team behind the app. They were super...
— LOOPS8
empty
— HOB

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