Codify ‑ Order Cancel

Simplify the process of order cancellation for users.

by Codify Infotech · Launched: December 2023 · Free plan available.

4.0 (42) on Shopify Used by 132 Shopify stores Built for Shopify

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An app that makes your order cancel process easy without contacting support, with a reorder option.

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About Codify ‑ Order Cancel

Codify Order Cancel helps you provide options that allow customers to cancel orders that are not fulfilled and reorder the same order from the order status page as well as from the account and the order page. This makes the order cancellation process simple, as customers can cancel the order with just a few clicks without contacting customer support and waiting for a reply. You also have the option to automatically restock items after order cancellation, which will reduce your work. Allow customers to easily cancel their order. Allow customers to reorder the prior order with a single click. Set a time limit to cancel an order. Automatically restock items after order cancellation. Customize the text as per your needs. Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer: Codify Infotech
Category: Orders & shipping
Pricing: Free plan available
Launched: December 2023
Rating: 4.0 (42) on Shopify

Key features

An app that makes your order cancel process easy without contacting support, with a reorder option

Integrations with:

Checkout, Customer accounts, Shopify Admin

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 68 Shopify App Store reviews

Use the arrows to read individual reviews

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— Tamra.Shop.Social

Great function that should be built in in Shopify already! Thank you

— Aromateket

問題很快就被解決，棒

— Transparent 台灣

This support team is the best.

— toolie

It does what it says, and it was easy to setup.

— Flor Do Brasil

good

— MTM Fashion B&D

great customer service, they did the integration for me which was very helpful.

— 777 Jewellery

I just installed your app and finished testing it on my site. I noticed that when a customer clicks to cancel their order and it is cancelled, the page doesn't automatically refresh so the cancel button remains active even though the customer has already cancelled. There needs to be a page refresh or something to avoid confusion on the customer's side. Thank you for all your hard work.

— STYVARA

Hi, i added it to the online store page but the button is not showing up, can you help me please?

— pampeliskoo

We set to only allow to cancel within an hour, but customers are canceling a day later. Can't find the support email and their chat is down.

— SWISSGEAR Canada

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— Mahi shopping

I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.

— Shroomability

Support really didn't get what I mean.

— Flashforge

Good Job!

— VibX King Group LLC

Initially the app doesn't work when Flexport is used for fulfillment. I reachout to app support, but support is very bad. They tooks ages to respond me on my query. However, I was able to resolve the issue quickly with our in-house developer.

— Sourced the Right Whey™

This is good thank you

— Tasleeh Tactical

This app has made managing orders so much easier for my business. Customers can cancel their orders smoothly without any confusion, and the return process happens automatically — no manual effort needed from our side. It gives a very professional experience and has definitely improved customer satisfaction. What impressed me even more was the customer support team behind the app. They were super...

— LOOPS8

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— HOB

Great app! Such a breeze to set up and get going. Good amount of options to set and restrict cancellation of orders and editing of orders. Really fills a basic need for our customers.

— MTB Direct Australia