Complaint Guru

Enhance customer support with realtime complaint management.

by H3 Technologies · Launched: September 2024

2.5 (2) on Shopify

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Track, prioritize, and resolve customer issues in real time with a dedicated complaint page.

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About Complaint Guru

Enhance your customer support with a dedicated complaint page for your store. Effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless user experience. Customers can easily submit complaints and receive timely updates, fostering trust and satisfaction. Improve your brand's reputation and customer retention with an efficient complaint management system designed to streamline communication and resolve issues quickly. Invest in effective customer support today! Create a custom page for customers to submit and track complaints easily. Effortlessly monitor and prioritize customer complaints for quick resolutions. Keep customers informed with instant updates on their complaint status. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: H3 Technologies
Category: Store management
Pricing: Paid
Launched: September 2024
Rating: 2.5 (2) on Shopify

Key features

250 complaints can be registered
No agent/staff can be added
No Email notifications,
250 WhatsApp notifications
1000 complaints can be registered

Integrations with:

Shopify Admin

3 plans · 3-day free trial

Basic

$20/month

Advance

$50/month

Premium

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 4 Shopify App Store reviews

Use the arrows to read individual reviews

We've recently implemented Complaint Guru at Shomi, and it has significantly improved the way we manage customer complaints. The platform provides a centralized system for complaint registration, tracking, and resolution, making it much easier to monitor cases across different departments. The Complaint Guru team has been highly responsive and supportive throughout the implementation process. The...

— Shomi Global

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— EllulAfiat

I’ve been searching for this kind of app on Shopify for a long time! This complaint management system has transformed how we handle customer issues previously in Google Sheet. The dedicated page for submissions of complaint and tracking is so user-friendly, and it streamlines our entire process. Instant updates and prioritization features make it easy to resolve complaints quickly. A must have fo...

— Shomi Official

It looked promising up front but its very limited and not designed well. You can't edit the appearance of anything so it wont fit your style of website. Its also clunky, simple things like it asks for Order Number OR email, but if you put your email, it requires order number. I uninstalled after the free trial period unfortunately. I was really hoping this would be my solution for tracking open cu...

— Shecanter

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