Happy Returns, a UPS Company
We make returns beautiful for shoppers, merchants, and the planet.
Crate ‑ Returns & Exchanges
Self-service returns portal. Less support, happier customers.
by Ecommerce · Launched: December 2025
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About Crate ‑ Returns & Exchanges
Give your customers an easy way to request returns without contacting support. The Returns Portal provides a branded, self-service experience where customers enter their order number and email to initiate returns.Merchants get a dashboard to review, approve, or deny requests. Configure refund percentages, exchanges, store credit options, and set return windows. Analytics help you understand return patterns and reduce future returns.Fully GDPR and CCPA compliant. Self-service return portal with your brand colors Dashboard to manage and approve return requests Configurable refund options: percentage, fixed amount, store credit, exchanges Return analytics to track patterns by product and reason Auto-approval option for hands-off processing Show more Show less
Last verified: July 19, 2026 · Fresh
App details
- Developer
- Ecommerce
- Category
- Orders & shipping
- Pricing
- Paid
- Launched
- December 2025
- Rating
- 0.0 on Shopify
Key features
- Up to 50 Returns
- Up to 110 Returns
- Up to 400 Returns
Shopify Admin
3 plans
Starter
$24.99/month
Advanced
$49.99/month
Pro
$99.99/month
Plans and prices as listed on the Shopify App Store.
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