Customily Product Personalizer

Smart product customizer with live preview & print ready files

by Customily · Launched: April 2020 · Free plan available.

4.9 (277) on Shopify Used by 26,439 Shopify stores

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Design and sell personalized products with our Shopify product customizer: live previews & print-ready files. Shoppers personalize live & you fulfill faster!

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About Customily Product Personalizer

Sell customized products with Customily, a high-converting product personalizer and customizer for ecommerce. Works for print on demand, engraved jewelry, custom apparel, personalized gifts, laser-cut items, and beyond. Let shoppers customize and personalize products in real time using text, photos, calendars, AI filters, and more, with live preview customization they will trust and love. Automatically customize orders, generate print-ready files, and scale customization with top POD providers.

Last verified: October 19, 2026 · Fresh

App details

Developer: Customily
Category: Finding products
Pricing: Free plan available
Launched: April 2020
Rating: 4.9 (277) on Shopify

Key features

Available for development stores only.
All features included.
Not a development store?
Try it FREE for 9 DAYS with Basic Plan!
Unlimited Stores, Options & Products

Integrations with:

Canva, OpenAI, Gemini, PicWish Customer accounts Merchize, Posterflow, JetPrint OpenRouter, CutoutPro, VanceAI Printify, Printful, Gelato ShineOn, CustomCat, Printbelle Shopify Admin merchOne, teelaunch, Gooten

2 plans · starts free · 9-day free trial

DEVELOPMENT STORES

Free

CUSTOMILY PLAN

$49/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 125 Shopify App Store reviews

Use the arrows to read individual reviews

Great experience and customer service is fantastic. Daniela helped me numerous times and continues as we expand out. Highly recommend.

— Leatherneck For Life

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— Customli

This is a great app so far! Josema Rodriguez has been amazing to work with and so very helpful. Without him i'd have been lost so thank you for your time!

— Port and Wake

Such a great app - it's constantly being updated with really cool tools that just make being able to make more creative things possible and the support is always amazing. Best app for my shopify store bar none.

— Scarlett Jewellery

I am in the process of setting up my first online store, where I will sell exclusively personalized products. One of my biggest concerns about the success of my business was the fear that I wouldn’t be able to convince my future customers of the difference between, for example, purchasing a product printed with one of their own photos and a run-of-the-mill product with a pre-set text or vector im...

— Fancypawstore

If you’re serious about personalized products, Customily is worth it. I genuinely cannot say enough good things about Customily—both the app itself and the team behind it. The level of customization this platform makes possible is incredible. You can build sophisticated personalized products, connect with external APIs, generate custom imagery, control what customers see versus what they ultimate...

— Keepsake Parade

Jose and the entire Customily team have been incredible partners in bringing our custom patch program to life. From the initial setup through launch, they took the time to understand our vision and worked closely with us to make it a reality. Jose consistently went above and beyond, working overtime to troubleshoot bugs, resolve unexpected issues, and make sure everything functioned the way we ne...

— Stewart Simmons

客服人员真的很好，很耐心的解答，有很多问题都会认真的处理和教学，工作做的很好！除此之外，他们会帮我们很耐心的修改代码，解决了很多问题，真的非常感谢！

— Trendsful

Customily is amazing. I’ve had it for just under a year now and still learning, the customer service team are superb whenever you get stuck & need some help, they explain things really well, and you don’t feel like you have asked a daft question. I’ve just started watching the lives and I’m picking up more knowledge and ideas, also seeing any new updates too.

— Scruffy Little Cat

Yes the subscription is not the cheapest but the support you get by customily to launch is worth every cent. Thank you Max for your constant support!

— Thoughtful xx.

I've been looking for a t-shirt customiser app to add to my Shopify store for some time without success until I came across Customily. Daniela in Business Development was excellent and helped with the installation, she was great to work with, friendly and professional. Dara customtee.ie

— CustomTee.ie

Daniela is great and very friendly. Been assisting us since the beginning. Great service!

— Story in glass

This wasn't the app for me. And I was charged for a month after I'd uninstalled it.

— Ruby Joy Boutique

Customily broke our personalised orders for three weeks, and support was slow to take it seriously. We've used Customily for our house signs and address decals. It worked well until mid-August, when an update stopped customers' choices reaching our Shopify orders. We found the cause ourselves, down to the exact add-to-cart request, and sent it in. Support spent more than two weeks asking whether...

— Dagood Letterboxes

Tried it for 2 weeks, wasted a lot of time. Hard to learn, clunky at best. Pus 20 minutes to render a file, does not work if you are doing 20 + orders per day.

— Celebration Giftware

I have been using this app for approximately four months. It is a very powerful tool, particularly for users who are willing to invest a significant amount of time learning its capabilities. However, the application is not very intuitive. The interface feels clunky and poorly designed, with many tools feeling disconnected from one another. Additionally, the designer experience is especially frustr...

— memesbyapril

EDIT Now i have been waiting three weeks for a refund, that support said i will get as soon as i cancel my subscription. Avoid using this app. They will take your money fast, even if you spend it because they cant fix all the bugs. In short what i can tell to anyone who wil read this review in the future, i do not recomend using this app. It is really hard to learn, really far away from being use...

— Drobela

Terrible app. Features don’t work, nothing gets updated, and there’s zero support. Not worth installing

— Zumbamboo

Terrible experience for 10 months now. The customer care and technical help department send ai emails that are repetitive saying the same thing, "Looks like you haven't responded, we are closing the ticket now." Meanwhile I am flooding their emails demanding help or a full refund as the service was never used and not functional for 11 months. Worse experience of all millions of apps out there on t...

— The Bean Grind