DC: WhatsApp Marketing + API

AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery

by DelightChat · Launched: January 2021

4.8 (205) on Shopify Used by 651 Shopify stores

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Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk

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About DC: WhatsApp Marketing + API

DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: DelightChat
Category: Marketing & conversion
Pricing: Paid
Launched: January 2021
Rating: 4.8 (205) on Shopify

Key features

Support Inbox: WA, IG, FB, Email, Chat
Chatbot, Self-Service Widget, Mobile App
GPT AI Agent (10k free tokens/mo)
WA Marketing: Cart & Checkout Recovery
COD Verification & COD to Prepaid Flows

Integrations with:

Email, Facebook Messenger & Comments, Instagram DM & Comments, Live Chat, Razorpay Payment Gateway, Shopify Flow, WhatsApp Business API

3 plans · 14-day free trial

Startup

$29/month

Scale

$99/month

Growth

$299/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 85 Shopify App Store reviews

Use the arrows to read individual reviews

We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient. What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hou...

— Boldiful

We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow. It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meani...

— The Sootee

Great assistance

— Greenfish

Excellent customer support

— JEWELPOP

easy process

— elenthelabel

The customer care service is very prompt & helpful.

— Vanilla Moon

Not happy with service

— Reenisaa

loving the app!!! just starting but for now super good and all the services here

— CINCO

The team is giving me good help and support on my very difficult step, which I FACE IN DELIGHTCHAT

— Saab Pakistan

Great app and Good customer Support team

— Paul And Mike

Thank you Priya Maam for helping and being available throughout to fix the problem, excellent support

— Craft Delights

dharamapriya was very kind and helpful in settig up. very patient

— Oblique

empty

— THE NABILA SHOP

We’ve been using DelightChat for our Shopify store and the experience has been excellent. The WhatsApp integration works smoothly, and the automation capabilities allow us to manage order updates and customer communication efficiently. The setup is flexible and powerful, especially when combined with Shopify Flow. What really stands out is the support team — fast, responsive, and genuinely helpf...

— Koshermarket