Zapiet ‑ Rates by Distance

Local delivery rates based on distance radius from your stores

by Zapiet · Launched: February 2018 · Free plan available.

4.9 (130) on Shopify Used by 433 Shopify stores

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Looking for an app to help you calculate the right price for delivery and shipping? Look no further than Zapiet - Rates by Distance.

Get it on Shopify →

About Zapiet ‑ Rates by Distance

Shopify Build Award Winner 2026 – Frustrated by losing money on inaccurate delivery & shipping rates based on the distance to your store or warehouse? Rates by Distance has you covered with a customizable, feature-rich solution that gives customers real-time delivery & shipping rates calculated accurately to their location. Increase confidence for shoppers checking out and reduce cart abandonment with delivery and shipping rates customers can trust.

Last verified: November 1, 2026 · Fresh

App details

Developer: Zapiet
Category: Orders & shipping
Pricing: Free plan available
Launched: February 2018
Rating: 4.9 (130) on Shopify

Key features

20 rate calculations per month
1 store location
Weight/price based rules
Driving distance and/or max radius
Unique rules per location

Integrations with:

Bespoke Shipping Shopify Admin Store Pickup + Delivery Zapiet

2 plans · starts free · 14-day free trial

Free

Growth

$14.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 101 Shopify App Store reviews

Use the arrows to read individual reviews

Sri provided outstanding support! They were incredibly helpful, patient, and went above and beyond to assist me. The service exceeded my expectations, and I truly appreciate the extra effort and attention. Thank you, Sri, for such a great experience!

— Balloon Duet, Inc

The Zapiet team is always so helpful and quick at solving my issues. I so appreciate their great customer service. Sri was the latest person to help me and he was great!

— Cheese Shop Santa Barbara

Good App so far, Great customer service.

— Logmans

Jessica, what an amazing service you provided. If only all everyone was like you. An absolute gem!!!!

— Piece Of Cake Events Sydney

empty

— SMAAK

Great team. They were very responsive. Joe and Jessica set me up!

— Marlove Flowers

The support given by the team has always been exceptional. Which is also what matters the most when things are not working. Based on my personal experience, I have gotten the support from the team multiple times and personally this time Genesis who is from the support team has taken her time to deepdive into an issue that was difficult to solve.

— Voilà Patisserie

Nandita was the best help ever. I have been struggling all day with 0 sleep trying to make this. I overlooked so much from fatigue that she helped clear up 10/10

— My Store

I can't say enough great things about the excellent customer service I receive from Zapiet. Jessica was able to troubleshoot and solve an odd issue with the Rates by Distance app within a matter of minutes. I was so grateful!

— Cheese Shop Santa Barbara

Es la app con mejor atención al cliente que hay en shopify pero con mucha diferencia, siempre te ayudan y tienen la mejor disposición. Especial mención a Laurette y Génesis que han tenido una paciencia infinita.

— Mis Globos

El servicio al cliente a mejorado muchísimo, y se valora el esfuerzo que están haciendo por ayudarnos en nuestros sitios web. Gracias por todo Billy y Sandy.

— Dog Burger Medellin

Just had another great experience with Customer Service at Zapiet! Sri was so helpful and quickly resolved my issue. Confirmed why this app is definitely worth the money.

— Cheese Shop Santa Barbara

buena atencion y muy amable

— Florería Tulipán

The bugs are next level. They keep regressing with tagging issues!

— Getfish Seafood

had it installed for 1 day i couldn't get it to work as im not very good at these things, so i reached out to live chat response time under 20mins yet waiting 1.5 hours for a reply if there customer support is not there then neither are we

— DC Parts

Would better give them 0. This best describe experience, app is NOT working properly, you would need to check it daily. Is it not SET it and forget it solution.

— Purebred Kitties

Overall the idea of the app is good, but the customer service is bad. However, the app will occasionally charge customer with a wrong shipping rate, way lower than actual shipping rate making our business needing to bear the extra shipping cost. We had talked to the support on this issue multiple times but the issue still remains.

— Twinka.co

Rutvik was exceptional help and rectified all the issues I had which now allowed my business to begin operating, would recommend.

— Nonno Pasquale

The AI Bot was good, but my question was a bit deeper = Betty was amazing and really helped me solve the issue

— Bunker

Genesis was amazing! Took care of our issue right away. Very kind and patient and reassured me it would be figured out. Thank you so very much!! Smiles :)

— Citrus Blue Healthy Foods

Overview 1 / 20