Zapiet ‑ Rates by Distance

Local delivery rates based on distance radius from your stores

by Zapiet · Launched: February 2018 · Free plan available.

4.9 (122) on Shopify Used by 434 Shopify stores

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About Zapiet ‑ Rates by Distance

Shopify Build Award Winner 2026 – Frustrated by losing money on inaccurate delivery & shipping rates based on the distance to your store or warehouse? Rates by Distance has you covered with a customizable, feature-rich solution that gives customers real-time delivery & shipping rates calculated accurately to their location. Increase confidence for shoppers checking out and reduce cart abandonment with delivery and shipping rates customers can trust. Multi-lingual: Support for multiple languages Add Multiple Rates: Based on the weight or price of an order Limit Deliveries: To a maximum distance from your store Distance Calculator: Specify using the shortest or fastest route Single or Multi-location: Handles multi-zone deliveries with local pricing Show more Show less

Last verified: July 15, 2026 · Aging

App details

Developer: Zapiet
Category: Orders & shipping
Pricing: Free plan available
Launched: February 2018
Rating: 4.9 (122) on Shopify

Key features

20 rate calculations per month
1 store location
Weight/price based rules
Driving distance and/or max radius
Unique rules per location

Integrations with:

Bespoke Shipping Shopify Admin Store Pickup + Delivery Zapiet

2 plans · starts free · 14-day free trial

Free

Growth

$14.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 89 Shopify App Store reviews

Use the arrows to read individual reviews

The AI Bot was good, but my question was a bit deeper = Betty was amazing and really helped me solve the issue

— Bunker

Genesis was amazing! Took care of our issue right away. Very kind and patient and reassured me it would be figured out. Thank you so very much!! Smiles :)

— Citrus Blue Healthy Foods

Thank you to Veronica for going above and beyond helping me troubleshoot legacy configuration settings. I always feel like im in great hands with your support team <3

— Bali Floating Company

empty

— Anoush To-Go

Lots of great features!

— Sense of Taste

aplikace funguje dobře, na podpoře velmi ochotný pan Rutvik, který mi pomohl vyřešit můj problém

— Dovez Jídlo

Spoke with a support rep (Stephane) to figure out how to add a feature to my store, and not only did he help with my concern, but he fixed another error I wasn't aware of. Very helpful and quick!

— Codetta Bake Shop

Nandita. handles the problem really well. great customer support. recommend this app

— Bunker

Srivastav was very helpful

— Maven & Grace

These guys are great! I have used their apps for a few years now and anytime we need help, they are there. Insanely knowledgeable and professional, I have never been disappointed by their service. The apps work great and it doesn't take a genius to set it up. I cannot recommend them enough! Stephane Rocks!

— ShopTansy

yes very helpful and persistant and patient :)

— Harley & Rose Florist

buena atencion y muy amable

— Florería Tulipán

The bugs are next level. They keep regressing with tagging issues!

— Getfish Seafood

had it installed for 1 day i couldn't get it to work as im not very good at these things, so i reached out to live chat response time under 20mins yet waiting 1.5 hours for a reply if there customer support is not there then neither are we

— DC Parts

Would better give them 0. This best describe experience, app is NOT working properly, you would need to check it daily. Is it not SET it and forget it solution.

— Purebred Kitties

Overall the idea of the app is good, but the customer service is bad. However, the app will occasionally charge customer with a wrong shipping rate, way lower than actual shipping rate making our business needing to bear the extra shipping cost. We had talked to the support on this issue multiple times but the issue still remains.

— Twinka.co

Jessica and Jeanette was really helpful. Thanks

— The Unlikely Florist

The app works very well, and if you ever run into any issues, the support team will be there to help you until everything works perfectly. Sandy was the best ! Best support I've ever got here, and everyone always been excellent !!

— La Fabrique Arhoma