DHL Express (Official)

Ship your orders internationally with DHL Express Commerce

by DHL Express · Launched: June 2020 · Free plan available.

2.6 (18) on Shopify

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Ship orders internationally with DHL Express and manage all shipments from a single place.

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About DHL Express (Official)

The official DHL Express Commerce App helps you expand globally by simplifying and automating international shipping. Improve customer experience by displaying live shipping rates at checkout. Save time with batch printing of labels and advanced shipping workflows. Available to DHL Express account holders, including full technical support Reduce manual effort with automatic order import and powerful shipping workflows A range of DHL delivery services for your customers’ convenience Automated order syncing and tracking updates at a glance Paperless customs clearance with electronic data submission Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: DHL Express
Category: Orders & shipping
Pricing: Free plan available
Launched: June 2020
Rating: 2.6 (18) on Shopify

Key features

Ship orders internationally with DHL Express and manage all shipments from a single place

Integrations with:

DHL Express

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 21 Shopify App Store reviews

Use the arrows to read individual reviews

I had the most helpful experience with Joe from customer service. What started out as a confusing process to connect our shopify account with DHL, ended up being a very smooth process with the help of Joe. He was very timely with his responses, and sorted out our problems. I am very grateful for the support.

— artbooks.ph

Simply amazing!! Wow Joe was very very helpful, patient and quick. All issues were resolved so efficiently I'm super grateful

— Her Essence Experience

Had the privilege of being set up with Karim and I could not speak more highly of his knowledge base and level of customer service. His main focus is making sure the system runs as it should for the clients and to eliminate any ineffienices. Thank you Karim and team.

— LuxuryLink Group

brilliant support - very knowledgable about every aspect of the platform - all issues resolved super fast.

— KIDSWEAR COLLECTIVE

Joe Darbon took myself and a colleague through the set and implementation of the DHL Express Commerce integration with our Shopify site today. He was very knowledgeable of the set up requirements, options and functionality of DHL's application. We are new to DHL and the app, but so far we are off to a good start.

— Tracey Neuls

Set up was talked through via Team Meet with the very helpful Joe. Managed to get it set up quickly and all my questions answered.

— Precious About Make-up

DHL Express Commerce is the best thing to happen to my business!! After speaking to somebody at Shopify, they said that I couldn’t use DHL Express Commerce on my basic account. After speaking to Jack (sales executive) at DHL he said this wasn’t the case and that they were be able to do this. The following day Jack put me in touch with a guy called Joel (technical team). He had a teams call wit...

— Global Diving Magnets

Dealt with Joe who assisted promptly with integration to Shopify store. Always there to assist and couldn't have done any more. Great service.

— COCO BOO LOVES

The support team is great! Joe guided me through the use of the app, helping me to set up all the settings according to my needs. Perfect assistance! The only flaw is that there is no quick way to attach personal invoices. Please, develop this option! Highly recommended!

— Fiorentini + Baker

Hari is my guy. Incredible service and follow up. Even when I disappear with my workload he still always makes time to check on me and see if the business needs anything.

— LIFTED SOUL

Excellent service

— By Aana

Great support

— Pepa US Road Trip POS

What a pain to install and make this app work, even DHL own people cannot figure out, such shame on a giant organization.

— Collective Journey Art

Unfortunately, my experience is still below expectations. While some efforts were made after I raised concerns, the service continues to face technical issues, delays, and operational problems that have affected my business. I truly hope to see more reliable improvements and better consistency moving forward.

— Rasha Pasha

DON'T USE DHL! A package to a customer arrived completely torn up. The packaging was new and the content was packed according to DHL standards. The value of the content was about 500€ and arrived irreparably broken. After sending full documentation DHL has repeatedly in unprofessional ways denied damage compensation. The contact we had with DHL was rude with even yelling at us on the phone. We hav...

— Tandem Garments Official

I have tried registering for the DHL account and never allows me to do it. Which means that the some customers inside Shopify are unable to register and there is never a solution to access support. I have sent a couple of inquiries to acknowledge my emails and texts and have not hear from anybody. I think the communications go to a black whole. It should be hard to get a response to give them...

— Team Earth Trading

Impossible to install. Errors at every juncture - no support email or link to reach out, just error pages that say simply ‘there’s been an error’.

— Pell Wall

I am very concern. i like shipping with DHL from my website. However, 2 packages have been delivered to the wrong address over the past year. there is no one to speak to. customer service is so poor. most recently is about $400 goods ship to wrong address and signed by wrong receiver. i filed a claim and no response so far. what is going on with DHL??

— Trendy Africa Boutique

Hi all, the seems great, but it is not possible to reach any support! Where can you find support for DHL express ecommerce??

— Allude München

Great app makes the whole process much easier! DHL IT support also outstanding, always there to help and speak through any queries with little to no wait ! Can't thank Joel enough for all his help and on-going support :)

— SWAY Hair Extensions

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