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Disputely Chargeback Alerts

Prevent Chargebacks Automatically

by Disputely · Launched: August 2025 · Free plan available.

4.5 (11) on Shopify
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Stop chargebacks early with full Visa & network alert coverage. No duplicate alerts, no gaps, and pay only when a dispute is prevented

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About Disputely Chargeback Alerts

Our platform connects to all your payment processors, CRMs, and sales tools to stop disputes and fraud before they happen. Prevent high chargebacks, frozen funds, double billing, and payment holds. Automate chargeback management, get real-time fraud alerts, and protect your revenue—no templates, no manual work, just smarter prevention.

Last verified: August 9, 2026 · Fresh

App details

Developer
Disputely
Category
Store management
Pricing
Free plan available
Launched
August 2025
Rating
4.5 (11) on Shopify

Key features

  • Stop chargebacks early with full Visa & network alert coverage
  • No duplicate alerts, no gaps, and pay only when a dispute is prevented

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 23 Shopify App Store reviews

Use the arrows to read individual reviews

Amazing customer support and great prices!
— GRXY STUDIO
fatma helped me out a lot with fast responses and enrolling our descriptors, thanks! founder is tha best
— Fascial
fatma helped me out a lot with fast responses and enrolling our descriptors, thanks!
— Fascial
10/10 Experience with absolutely amazing customer support. Definitely the best option out there
— Somnea
empty
— TryCentr
The best chargeback mitigation app I've used to date. Genuine team that addresses and resolves your concerns, answers quickly, and doesn't feel like a corporate AI chatbot when you speak to them. Enrollment was quick and easy, they guide you through everything. Better rates than competitor apps as well. 5/5
— The Haven
really good staff always helping me out, i win most of my chargebacks to be honest looks like they have a really good system in place. it seems the people who are complaining might be slightly sensetive.
— ZANU
honestly thought this was gonna be another overhyped service that doesn't deliver. i was wrong. setup was straightforward, support actually responds fast, and the alerts work. not much else to say, it just does what it's supposed to do.
— Poncho Wrap
I got charged for the same chargeback twice despite having automatic refunds set up. Support walked me through how my account should actually be configured, and once I explained the full situation, they refunded one of the chargebacks and showed me how to protect myself from it happening again. Genuinely hadn't experienced that kind of support in a long time.
— Suleyo™
works perfectly. I used to use a different service and was getting so many chargebacks, Disputely literally saved my store, they're legit
— NeuroCalm
Best chargeback prevention out there! good service, good customer support, & best at keeping chargeback prevention low! :)
— IbraEcom®
Incredible service, they have reduced our chargeback ratio within a week of having it installed. Support team answered all my questions about Visa Vamp and helped me setup proper protection and gave me super valuable advice on how to reduce our VAMP ratio. Would recommend.
— The Collective
Extremely disappointing service. Be careful before installing. Disputely may look cheaper than some other chargeback alert providers, but cheaper does not always mean better service, better support, or better protection. We installed the app for chargeback alerts and prevention. Our account showed as active and enrolled, but when our first chargeback came through Shopify, we were not alerted in...
— Pixel Burn Custom Laser Creations
refunded so many of my orders. i can definitely have prevent all those refunds myself.
— Ryaris
Extremely disappointed with how Disputely handles ETHOCA alerts. The entire purpose of ETHOCA notifications is to prevent chargebacks by alerting merchants early so the issue can be resolved before a dispute is filed. However, in our case we were charged for an ETHOCA alert even though the transaction still became a dispute anyway. If the dispute is already happening, the alert clearly did not s...
— Kawaii Stop
Probably the worst app to use if you want to actually fight AND prevent chargebacks. Everyone working there is slow to respond, slow to solve issues, and don't care. I was unenrolled from from one of the RDR's or CDRN's (not sure which), and Disputely cared so much, that they didn't even tell me. Overall, terrible company. Had like 50% coverage at one point. Not worth. Go with someone credible lik...
— New Aura
We had a falling out with another alert company after they accidentally unenrolled our ETHOCA alerts, spiking our chargebacks. Kapil at Disputely however was able to figure out a way to get our ETHOCA alerts re-enrolled while the other company said they had to wait for email responses. In the meantime the other companies have tried to scare friends of ours saying our company will not be protected...
— Zeus Labs Co
Love their system to prevent from being billed for duplicate alerts. Great service and the best RDR, CDRN & ETHOCA rates. Without them I probably wouldnt have payment processing right now.
— OmniLux Lights
Really good experience with Disputely so far, they catch alerts very early and it saves a lot of headache later. Their rates are also very competitive compared to other Apps I’ve used, and the setup process was smooth. Overall, it’s been a solid experience, and I’m happy with how Disputely helps me stay ahead of disputes without any hassle.
— SnuggleWarm
Tried other dispute and chargeback prevention softwares and had problems with them mapping alerts. This is the only company so far that went out of there way to reach out to us when they saw our alerts where not setup properly and made sure our store was properly protected.
— MaiveSkin

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