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Disputely: Prevent Chargebacks

Prevent chargebacks, Reduce Disputes, and Recover Revenue

by Disputely · Launched: August 2025 · Free plan available.

4.3 (27) on Shopify Used by 15 Shopify stores

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Stop chargebacks early with full Visa & network alert coverage. No duplicate alerts, no gaps, and pay only when a dispute is prevented

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About Disputely: Prevent Chargebacks

Prevent chargebacks with automated alerts, resolve customer issues before they become disputes, and fight chargebacks that get through. Disputely helps you act on eligible alerts, automate refunds based on your rules, and assemble and submit dispute evidence. Manage chargeback prevention and recovery in one place, with visibility into alerts, actions, and dispute status.

Last verified: November 7, 2026 · Fresh

App details

Developer
Disputely
Category
Store management
Pricing
Free plan available
Launched
August 2025
Rating
4.3 (27) on Shopify

Key features

  • Stop chargebacks early with full Visa & network alert coverage
  • No duplicate alerts, no gaps, and pay only when a dispute is prevented
Integrations with:

Checkout Loop Subscriptions Paypal Stripe Recharge Skio

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 36 Shopify App Store reviews

Use the arrows to read individual reviews

Great experience. Saves me time and makes handling disputes much easier. Easy to set up, and very good and supportive staff.
— Filindra
Very happy with everything from setup to cb prevention. Jo the co founder has been very helpful with setting us up. We made the switch from very well known chargeback app that did nothing for us except got us a payout reserve, low win rate and charged us an arm and a leg. Definitely recommend Disputely if you're looking for a solid setup.
— Glowfare
Disputely has saved us so much time handling chargebacks. Easy to use, great support, and it actually wins disputes. Highly recommend
— MerryWraps
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— Her Care
Disputely has been excellent. The platform is easy to use, the automation saves us a ton of time, and their team has been extremely responsive whenever we need help. We use them across multiple stores, and they’ve made handling disputes and chargebacks significantly easier to manage. Great product, great support, and a team that actually understands e-commerce. If Shopify let me give 6 stars, I wo...
— Kova
Good service. Better coverage then the last service I used and less getting less chargebacks from using their resolve system that the last company I used didnt even have.
— Try Aura Labs
I received excellent service, and the app is very helpful for resolving chargebacks; I recommend it.
— Aura Naturals
have been using disputely great app saved us so much hustle with chargebacks and taken care of it for us thanks!
— Hormizon
great app, they have a feature called RESOLVE no other app currently as far as I know and it's really helpful for decreasing chances of a chargebacks. also great support they helped me onboard quick and with ease.
— Mister Paws
Really solid app. Support has been super helpful whenever I needed anything, and they’re always quick to reply. Good value for what you pay, and they also include a lot of useful features for free. Definitely happy with it so far.
— Celurelle
works perfectly. I used to use a different service and was getting so many chargebacks, Disputely literally saved my store, they're legit. best in the space
— NeuroCalm
Shocking, missed so many alerts - all RDRs werent set up and they lied and said it was
— Sirene Scents
Useless, Dashboard Does not work properly. They don't even fight chargebacks as they promised to us while on boarding their platform.
— Momentagifts
Extremely disappointing service. Be careful before installing. Disputely may look cheaper than some other chargeback alert providers, but cheaper does not always mean better service, better support, or better protection. We installed the app for chargeback alerts and prevention. Our account showed as active and enrolled, but when our first chargeback came through Shopify, we were not alerted in...
— Pixel Burn Custom Laser Creations
refunded so many of my orders. i can definitely have prevent all those refunds myself.
— Ryaris
Extremely disappointed with how Disputely handles ETHOCA alerts. The entire purpose of ETHOCA notifications is to prevent chargebacks by alerting merchants early so the issue can be resolved before a dispute is filed. However, in our case we were charged for an ETHOCA alert even though the transaction still became a dispute anyway. If the dispute is already happening, the alert clearly did not s...
— Kawaii Stop
Probably the worst app to use if you want to actually fight AND prevent chargebacks. Everyone working there is slow to respond, slow to solve issues, and don't care. I was unenrolled from from one of the RDR's or CDRN's (not sure which), and Disputely cared so much, that they didn't even tell me. Overall, terrible company. Had like 50% coverage at one point. Not worth. Go with someone credible lik...
— New Aura
recommended disputes app, customer support helpfull (Marielle), they arent as known as othbers in the dispution space, but work the same or even better, customer support always helpfull
— DELLAWELL
Amazing customer support and great prices!
— GRXY STUDIO
fatma helped me out a lot with fast responses and enrolling our descriptors, thanks! founder is tha best
— Fascial

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