DSers: Dropship+AliExpress+AI

★★★★★

We needed an old, closed Shopify store removed from our DSers account. The in-app delete couldn't complete because the Shopify store was already closed. Gloria from support picked it up the same day, checked the right account, made sure we understood the data on that store would be lost, confirmed with us from the registered email, and removed it within a few hours. She also sent a screenshot show...

★★★★★

Very Fast Customer Support Experience, very recommended to ask for help

★★★★★

They are really amazing, very fast service.. a really great app to greatly meet the needs of the merchant. It includes most of the ways and methods to bring products from AliExpress, Alibaba, and other sites as well. They respond quickly and have high ethics and fast responsiveness. Thank you.

★★★★★

Dealt with a lovely operator "layla" she was very helpful indeed and answered all my questions I had on the day . 5 star

★★★★★

The DSers live support team helped me resolve an issue with including supplier shipping costs in my product pricing. They checked my product and explained which shipping method to select. After I made the change, the pricing preview included shipping correctly. Thank you for your patience and helpful support!

★★★★★

I am a beginner and Sandy was so very helpful through my many questions. Thank you

★★★★★

She was super quick and helped me right in the moment.

★★★★★

Fantastic!

★★★★★

I opened a new store on Shopify and Wendy was able to assist me with an issue in moving the inventory from the old store to the new store. She has alerted her team to assist in the migration process. Thank you, Wendy!

★★★★★

Stella helped me resolve the mapping issue very quickly—thank you so much!

★★★★★

I used your help app and Stella was my wonderful helper. I was able to complete my business and now know where to go to do so. Thank you so much for all your help!! Devineinandout.com

★★★★★

Aurora, de l'équipe DSers, a été d'une grande aide et a résolu un problème que je rencontrais. Un service vraiment remarquable et d’autant plus admirable Merci énormément Aurora

★★★★★

"DSers upgraded my account to an Advanced plan without my knowledge or consent. When I contacted support to dispute the $19.90 charge, they admitted they have no IP address logs to prove I confirmed the upgrade. They denied my refund citing 'login activity' as proof of usage — but logging in to manage my store is not the same as using Advanced features. They then offered to reinstate unused Advanc...

★★★★★

I haven't subscribed to your product. You deducted my monthly fee. I demand a refund immediately.

★★★★★

The app can't be installed: {"code":400,"reason":"SHOPIFY_REQUEST_ERROR","message":"rpc error: code = DeadlineExceeded desc = context deadline exceeded","metadata":{}}

★★★★★

Beware of DSers' refund tactics. They promised a full $49.90 refund, but only returned ~$40—shorting the total by deducting $7.48 in "Shopify fees" and $1.45 in "processing fees." When confronted, they refuse to take accountability and continuously tell you to ask Shopify for reimbursement. Shopify confirmed directly that they held zero dollars from this transaction and that DSers is solely respo...

★★★★★

It’s terrible. I accidentally subscribed—there was a free trial period, so I cancelled immediately—but the cancellation didn't go through. I was forced to wait for the charge to process before applying for a refund, and even after contacting support to request one, I still ended up being charged $10.

★★★★★

Attention, elle change les prix tout seul ! ce qui peut créer un gros problème, il impose sans automatisation tout seul! D'autre part, je suis avec eux cela fait une année avec zéro vente! Que triste la vida! Je passe à la concurrence!

★★★★★

This is the second recent update, and unfortunately, it's another step backward in terms of usability. The latest changes have made the system more difficult to navigate. I now have to move through multiple screens just to determine which suppliers I've selected, something that was much simpler before. For businesses with specific shipping requirements or those managing multiple suppliers, this...

★★★★★

Excellent service from Nikki, thank you so much for all.