Ecombone Warranty Claims

Automate warranty claims and replacements

by Ecombone · Launched: May 2026 · Free plan available.

5.0 (1) on Shopify Built for Shopify

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Automate warranty claims with a rules engine. Resolve with refunds, replacements, or store credit.

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About Ecombone Warranty Claims

Ecombone Warranty Claims gives your customers a branded portal to submit warranty claims by looking up their order, selecting affected items, and uploading photos. You define coverage using a priority-ordered rules engine with conditions like claim reason, product tags, and time since purchase. Resolve each item individually with automatic Shopify refunds, replacement orders, or store credit. Includes analytics, email notifications, photo management by SKU and more. Branded customer portal with photo uploads and coverage results Per-item resolution with automatic refunds, store credit and replacements Rules engine to define warranty coverage by reason, tags, and time Claims analytics with charts, top products, and CSV export Customizable email templates Show more Show less

Last verified: July 21, 2026 · Fresh