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ShipCancel
Self-service order cancellation for ShipBob merchants
by Ember Dock · Launched: May 2026 · Free plan available.
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About ShipCancel
ShipCancel connects your Shopify store with ShipBob to give customers a safe way to cancel orders themselves. When a customer places an order, a cancel button appears on their Order Status page with a countdown timer. If they click cancel, ShipCancel checks the ShipBob shipment status in real-time. If the shipment is still within your configured rules, the app cancels the ShipBob shipment, cancels the Shopify order, issues a refund, and tags the order for your records.
Last verified: September 14, 2026 · Fresh
App details
- Developer
- Ember Dock
- Category
- Marketing & conversion
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 5.0 (1) on Shopify
Key features
- 5 cancellations per month
- Real-time ShipBob status checking
- Configurable cancellation window
- Unlimited cancellations
- Everything in Free tier
Customer accounts ShipBob
2 plans · starts free
Free
Free
Growth
$7.99/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 1
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