Gobot ‑ AI Chatbot + Quiz

Convert more & automate support with an AI chatbot &...

by Gobot · Launched: August 2017 · Free plan available.

3.2 (20) on Shopify Used by 633 Shopify stores Built for Shopify

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Increase conversions by helping shoppers find the right products with AI guided shopping quizzes.

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About Gobot ‑ AI Chatbot + Quiz

We help fast-growing Shopify stores convert more shoppers and reduce support burden with beautiful guided selling quizzes and AI-powered support chatbots. Convert more shoppers by learning about their needs, making spot-on recommendations, and personalizing their shopping experience accordingly with AI guided shopping quizzes.Automate repetitive support, improve customer satisfaction, and slash response times by making Gobot’s AI powered support chatbot the front-line of your support. Guide shoppers to the right products for them with AI Guided Shopping Quizzes. Leverage robust product recommendation logic that goes far beyond basic quizzes. Collect opt-ins and pass collected quiz answer data directly into Klaviyo. Fully customize the design (custom CSS can be leveraged as well). Automate repetitive customer support with AI Support Automation Chatbots. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Gobot
Category: Marketing & conversion
Pricing: Free plan available
Launched: August 2017
Rating: 3.2 (20) on Shopify

Key features

Increase conversions by helping shoppers find the right products with AI guided shopping quizzes

Integrations with:

attentive, drip, gorgias, klaviyo, postscript, zendesk

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

Use the arrows to read individual reviews

There are a lot of chatbots on the market. This one is definitely the best. Some apps are hard to use. However, this one is easy to use. We love it. There are a variety of options that we can play with. We are excited to explore more within the app

— Angel Competition Bikinis

Great App I am closely working with Max Ronai to make this app work better for our website. I am extremely impressed with the knowledge of the GOBOT team. They are very talented and available whenever you need

— Grayline Medical

Amazing and insightful team! Love how willing they are to custom build certain feature to help tailor the bot to our stores' very specific needs. Couldn't recommend them enough!

— THE HYV

This app brings that extra umph to my shop. It is to easy to create and the idea of having a BOT to do all the talking for me is simply genius. I love it. AMAZING!!!

— Rose Boutique

Among many things, Gobot has been a lifesaver for the help desk department (gobot has indirectly improved the motivation and productivity of our employees by virtue of answering repetitive and simple questions). Max and team have been tremendous helping us evolve the quiz / product finder - We are very excited about this emerging sales center + guided shopping features!

— Blush and Bar

This app is amazing! For me bots was a word that meant difficulty and complications and thanks to gobot I discovered how easy it could be To build one because of their intuitive interface and how they help you reach more sales and revenue! When you start your company the amount of work is overwhelming and you have to be an all in one worker, and believe me Gobot can relief you a lot of work! Def...

— codigopetaccia

I used this app to help answer common questions while people are visiting my site. It was very easy to set up and allowed for lots of customization!

— Friday Sock Co.

I love this bot. It's so simple to set up. I'm somewhat computer illiterate, but I was able to pull this off and create something beautiful. I feel like I hired a highly efficient salesperson.

— BorvoMD.com

I have been testing the app and is really good and very easy to use. Now I need a custom feature for the bot. Hope the team can help me :)

— Viners

Hope to see some upgrades in CRM, Multi-Variant, Linguistic Data Analysis; both, in Live Use and Analytics. Super, Awesome, Concept. I would also, after some use, like to invest in such software, and project Development. Totally Cool. ✌✌!!

— Arienza

GoBot lives up to its hype. I looked into and tried other auto bots before falling upon this one. It does take some time to understand all of the tabs and way around the App. However, it is full of useful analytics and reports.

— Online Yard Signs

A true DSS tree. Great app functionality. Thank you for creating this and thank you for reaching out. Definitely worth trying out!

— SaltWrap Store

The product basically doesn't work, and all Max and Emanuel try to do is sell more non-existent vaporware. You should avoid anything from Gorobot at all cost. Impossible to cancel, expensive for no reason, and doesn't work.

— Blackwell's Wines & Spirits

I've had this app but the support team starting with Max is non existent. I reach dout to them letting them know of the issues i was having and all they would say is "will check it out and get back to you" weeks passed and nothing. The set up for this is not user friendly so unless you are very tech savvy save your time and go with the plenty of other options that are on the app store and a lot e...

— Fc Sports

I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.

— ネコソダテ®日本で唯一のまじめな首輪®専門店

A quiz like on the screenshot is not available in the free plan. Just wasted a couple of hour trying to build it. Now, more that a week after deleting the app from my shopify shop, I get an e-mail that I will be moved to the paid account shortly. What?? DON'T try this app. Nothing but troubles.

— bimbetti

Crap support... the app is a good idea, but the support makes it hard for it to work on your website... its a shame.

— Bolovo

Unfortunately, there was no "zero stars" option to check. If so, that would have been my rating and I am an easy grader. I tried writing this app company 3 times and never received a reply. Terrible experience. Do not recommend.

— Classyglassies

It's exactly what I was searching for. You can setup a personal assistant to recommend a product to the customer. Thank you very much, great app, and well integrated.

— GROWNFORYOU