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Govalo | Gift Card Suite icon

Govalo | Gift Card Suite

Sell customized branded digital gift cards & build loyalty

by Incredible Gifts LLC · Launched: September 2021 · Free plan available.

4.1 (23) on Shopify Used by 1,246 Shopify stores Built for Shopify

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A Shopify Plus Certified App, Govalo gifting is built for merchants to offer gift cards, giftable subscriptions, giftable products, and corporate gifting.

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About Govalo | Gift Card Suite

Govalo Gift Cards simplifies the gift card experience for stores while providing an elevated experience to busy shoppers. Boost sales & retention by offering grab-and-go gifting options such as fully customizable digital gift cards, corporate gift cards, subscriptions, & store credit directly in the admin. Power your email marketing campaigns with personalized gifting options. Top brands enjoy customized branding options for digital gift cards or out-of-the-box templates are available.

Last verified: August 13, 2026 · Fresh

App details

Developer
Incredible Gifts LLC
Category
Marketing & conversion
Pricing
Free plan available
Launched
September 2021
Rating
4.1 (23) on Shopify

Key features

  • Sell customized gift cards
  • Basic analytics
  • Schedule gift card delivery
  • Send gift card directly to the recipient
  • Out of stock integration
Integrations with:

BlackHawk Network Bold Commerce Checkout Drip Klaviyo Omnisend Recharge Shopify Admin Shopify POS

3 plans · starts free · 7-day free trial

Essential

Free

Premium

$79/month

Enterprise

$399/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 32 Shopify App Store reviews

Use the arrows to read individual reviews

I used this app for previous store a few years ago and it was fine, but now that it's run by new developers it's working really really well. Excited to get more usage out of it in my new store!
— Petra
Excellent support and a fast resolution to our issue. The team was responsive, helpful, and made the entire process seamless. We're delighted to be using Govalo and highly recommend it to anyone looking for a reliable gift card solution.
— Mandira's Kitchen
The support and help that I got was absolutely amazing. Quick responses and solved my issue right away. Highly recommend!
— Só Dança USA
Prompt response and helped quickly fix our technical issue.
— Raiz
Updating my review from 1 to 5 stars. We were initially caught off guard when Govalo suddenly stopped working for us and support seemed to disappear. Since then, the app has been taken over by a new team who are doing a great job. Govalo is once again easy to set up and use, and our customers love having the option to purchase gift cards. When we ran into an issue with the gift card product showin...
— Vermont Nut Free Chocolates
The customer service team with Glovalo is top notch, they have resolved issues in a timely manner!
— Hudson Stems
We've tried reaching out to Govalo for support many times through different channels and have had no response. We're now forced to replace our gift card solution on Shopify. A disappointing experience. Update May 13, 2025: Govalo support responded to our support requests and successfully resolved the issue we were having.
— Balanced Body Pilates
Govalo is a great provider of Gift Card services with easy to use tools and easy to launch widgets. The team was also able to help us architect a solution to allowing usage of our physical gift cards on our website. This was a HUGE win for us as we do a decent amount of revenue through this channel. Govalo is also our first line of defense when it comes to gift card fraud! The team is always rel...
— Winc
I have been using the Govalo Gift Card service on my Shopify store for about a year now. The product is very easy to set up and use, and the customer service is great too. Recently, I had an issue with verifying my domain. Their technical team took the matter into their hands and went above and beyond to fix the issue! I highly recommend Govalo to anyone looking for a gift card solution for their...
— Meditation Music Library
Great app with lots of flexibility and a great customer service team too
— Test Christmas 2023
Govalo is the way to go for managing Gift Cards. Compatible with bunch of applications which makes it a breeze when you have specific strategies in mind. Their support is also A++. I highly recommend it.
— GothRider Brand
Govalo's customer support team is truly unmatched! We were having trouble installing the app due to custom code and they reached out to help us. Within a couple of hours, we had the gift card live on our site! Super happy with how everything turned out and is working.
— rmdy
For the past four days, gift card emails have simply not been delivered. Customers purchased gift cards and never received their codes. At first, we were manually forwarding codes to our own email to resend them ourselves. Now even that doesn’t work. Support kept asking about domain configuration — which has been set up and working for 3 years. Their own dashboard shows the domain as configured a...
— ethnasia
No service / customer support for months! I've tried multiple channels multiple times, via live chat / support / email since November at least 5 separate times and each chat / email gets an automated reply that a support ticket's been opened but no replies! I planned ahead for Christmas gift card promotions, have been contacting Govalo since November, and now can't run my promotions. The app its...
— lovethatleaf
Left three messages to get support over a week. None of the messages were responded to. If you're having any trouble onboarding or expect to need any level of service, avoid downloading or just uninstall. I should have expected this. Many other 1 star reviews with the same issue.
— Stillwater Coffee Club
So disappointed. We've been using this app for some time but suddenly can't get any response from customer service when something isn't working. They just don't respond at all! Looks like we'll have to find another gift card app.
— Rockport Candle Company
The worst customer service ever. For some reason the gift card code stopped being sent - I was advised that I needed to update DNS settings but despite multiple emails nobody ever replies.
— Coraline Skincare
Wanted to buy, only had one question in advance and sent it to them. No answer for one week. So maybe I get a response when writing a valuation...
— O.C. Hairsystems
Great app, but we needed a little special configuration for it to work with the Rebuy upsell smartcarts on our 4 stores, but Govalo support responded and solved these issues very quickly. Just an FYI that there is no setting in the app to keep it from adding order discounts to gift cards, so customized script has to be added to Shopify to accomplish this.
— INVIGOR8
This is the easiest to use Gift Card app I have found. The customer support is quick and very helpful.
— NOURISH Cooking Co.

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