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Hellotext: WhatsApp AI Agents

AI for sales and support on WhatsApp, Instagram and SMS

by Hellotext · Launched: August 2024

5.0 (3) on Shopify
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Recover carts, recommend products and answer customers with AI on WhatsApp, Instagram, SMS and webchat. Ready-made Playbooks for your store, no code needed.

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About Hellotext: WhatsApp AI Agents

Hellotext connects your store to WhatsApp, Instagram, SMS and webchat, and puts AI to work on sales and support. Pick a goal like cart recovery, repeat purchase or win-back, configure a ready-made AI Playbook and turn it on. No flows to build. The AI knows your catalog: it recommends products, checks stock and size, and shares the cart in the chat. It answers questions about orders and returns, and hands complex cases to your team with context. Reports show what each conversation brings in.

Last verified: October 8, 2026 · Fresh

App details

Developer
Hellotext
Category
Marketing & conversion
Pricing
Paid
Launched
August 2024
Rating
5.0 (3) on Shopify

Key features

  • 1 WhatsApp verified line
  • Capture subscribers with Webchat, Popups
  • Cart Saver journey
  • Build chatbots and automations
  • WhatsApp & SMS Campaigns
Integrations with:

Checkout Email Facebook Messenger Instagram Push SMS WhatsApp

3 plans · 30-day free trial

Starter
Small
Grow

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 3 Shopify App Store reviews

Use the arrows to read individual reviews

Desde que iniciamos la integración hasta las primeras campañas el acompañamiento ha sido excelente. Fácil de usar para el equipo y con resultados desde el día 1.
— Yale de México
Llevamos 3 años trabajando con HelloText y ha sido una herramienta muy importante para nuestra estrategia de comunicación y conversión. Además de todas las funcionalidades que ofrece, algo que realmente valoramos es la facilidad para capturar nuevos leads y, sobre todo, las diferentes opciones que tenemos para convertirlos en clientes. La posibilidad de segmentar las audiencias y crear campañas de...
— Higgs Foods
What I love about Hellotext is how easy it is to set up and get started. Once the playbooks are running, it follows up with customers and helps bring in sales without me having to manage every message.
— My Store Tes

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