Hulk NPS Post Purchase Survey

Send post purchase survey NPS survey customer feedback easily

by HulkApps · Launched: August 2019 · Free plan available.

4.8 (65) on Shopify Used by 90 Shopify stores Built for Shopify

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Run post purchase and NPS surveys to collect customer feedback on Thank You & checkout pages.

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About Hulk NPS Post Purchase Survey

Hulk NPS Post Purchase Survey collects customer feedback on checkout, Thank You and Order Status pages. Build net promoter score (NPS), customer satisfaction (CSAT), and product surveys with drop-downs, checkboxes, radio buttons, and text boxes. Add forms anywhere using checkout blocks - no coding. Personalize questions with conditional logic, collect emails, and get notified of new responses. Sync unlimited responses to Google Sheets or Slack and track insights with analytics. Run post purchase surveys on Checkout, Thank You and Order Status pages. Conditional logic personalizes each survey question based on prior answers. NPS and rating scores reveal customer satisfaction, behavior & preferences. Build surveys with drop-downs, radio buttons, checkboxes, text & steppers. Export responses or sync survey answers to Slack and Google Sheets. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: HulkApps
Category: Marketing & conversion
Pricing: Free plan available
Launched: August 2019
Rating: 4.8 (65) on Shopify

Key features

Free for all partner development stores
Test the app on development store
Unlimited Responses
White Labeled Forms (No Watermarks)
Export Responses as CSV

Integrations with:

Checkout, Customer accounts, Google sheets, HulkApps, Recharge, Shopify Admin, Slack

2 plans · starts free · 1-day free trial

Development Plan

Free

Pro Plan

$25/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 96 Shopify App Store reviews

Use the arrows to read individual reviews

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— Grow It Depot

Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!

— Hoppy's Garden Art

Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.

— Ellie and Mac

They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!

— Abacus Sportswear US

Product is great and customer service is great.

— Pat’s Games

Great app, very useful and simple. Very quick and efficient service. And it is free!

— Anthos Crafts

This app works perfectly and does what it says. We get lots of feedback on our post purchase survey, which has helped steer our business to new opportunities!

— Royal Mallard

Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.

— The Real Leather Company

Die zwingen mich dazu daher .... Die zwingen mich dazu daher .... Die zwingen mich dazu daher ....

— Genkidama.de - Anime Onlin Shop

The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh te...

— Story of Elegance

App worked for the first couple of hours, then the app dashboard would not load. I couldn't see any customer survey submissions or make any changes to the app. Deleting was the only option as you can do this from Shopify without entering the app.

— SoundSkins | SoundSkins Global | SoundSkinsUSA