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Shoplabs: AI Calling Assistant

AI voice agent for 24/7 customer support & cart recovery

by Shoplabs AI · Launched: January 2026 · Free plan available.

5.0 (2) on Shopify
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The AI phone answering service recovering $1M+ and counting for Shopify stores. Handles order status, returns, product questions and more. 24/7.

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About Shoplabs: AI Calling Assistant

Shoplabs is an AI voice agent built for Shopify stores. A complete customer support system built on voice, not just another bot. It recovers abandoned carts, resolves, order tracking, returns, deep product questions, and store locator calls, then follows up outbound for cart recovery and callbacks. When it isn't sure, it escalates to your human team with complete call context.

Last verified: September 9, 2026 · Fresh

App details

Developer
Shoplabs AI
Pricing
Free plan available
Launched
January 2026
Rating
5.0 (2) on Shopify

Key features

  • The AI phone answering service recovering $1M+ and counting for Shopify stores
  • Handles order status, returns, product questions and more
Integrations with:

Gorgias Klaviyo MoEngage Postscript Razorpay Salesforce

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

Their Voice AI agent is very good at addressing the customer’s concerns about mattress type, delivery dates, returns and exchange policy and trial period. The AI also sounds like a human sales agent, making the conversation flow seamlessly. I also get to see call recordings, transcripts and summaries of each call, which makes the whole process very transparent. We are now seeing a much higher cart...
— Emma Sleep India
We found it a great tool to automate our abandonment cart reach out. For a new brand, drop-offs can happen due to many reasons & as we scale, doing it manually is expensive. Best part I like is seeing recovered sales through these calls.
— FUELL

Overview 1 / 2

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