Firebear Import & Export Tool

Import & export your store data with no hassle.

by Firebear Studio · Launched: April 2021 · Free plan available.

2.8 (8) on Shopify

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Import & export products, customers & orders automatically via CSV, XML, XLSX & Google Sheets.

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About Firebear Import & Export Tool

Our AI-driven app simplifies import and export for products, customers, and orders. It supports CSV, XML, XLSX & Google Sheets file formats and Google Drive, FTP & standard file uploads. Automate updates with scheduled profiles and seamlessly map third-party attributes to Shopify fields for efficient data management, saving time on manual tasks. Use filters and map Shopify column names to any third-party requirements for streamlined export processes. Metafields Import/Export (Comming Soon)

Last verified: August 19, 2026 · Fresh

App details

Developer: Firebear Studio
Category: Sales channels
Pricing: Free plan available
Launched: April 2021
Rating: 2.8 (8) on Shopify

Key features

Max import rows 100
Max export rows 100
Import/export products
Import/export customers
Export orders

Integrations with:

CSV and XML Custom column formats FTP and FTPS Google Drive Google Sheets Shopify Admin

3 plans · starts free · 10-day free trial

Free forever

Free

Basic

$20/month

Advanced

$100/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 13 Shopify App Store reviews

Use the arrows to read individual reviews

What can I say? Well, I have been absolutely amazed at the support in setting up the feed for my stores. The work put in by Andrey and team in making sure my sites xml feeds worked with my store was professional and timely. Its with this kind of support that gives me no hesitation in recommending the Firebear App

— Barefoot Shoe Store

They did EVERYTHING they could to help me. I had an xml from my provider which was not readable by the shopify. The Firebear team solved the xml problem and imported all the files with my own preferences. Andrey Thank you so much for your help.

— Pedimi

We are new to Shopify and do not know all the Shopify system field names, but the app AI header-mapping matched almost every column in our CSV and our first batch of products imported without issues.

— Księgarnia Wschodnia

I would recommend this app as a great way to approach specific types of scheduled imports or using google sheets as a data source. The support was very friendly as well as far as helping me plan out my approach to the challenges I was looking to solve. Specifically there were feed files from dropshipping partners where I had to be able to capitalize on fast moving items and Firebear did the trick....

— Bemeir Store

Après un dysfonctionnement sur les règles d'import et de mise à jour des visuels, le support a rapidement analysé et apporté un correctif sur le module en me précisant l'option supplémentaire apportée. Cela fonctionne parfaitement. Bravo et merci pour cette réactivité.

— Quartier des jouets

I need help: everytime i import a .CSV from an URL, the products are added instead of only rewrtitten the information that is changed. I need to know how to solve this. I have 12K products and now i have to delete all products and add them again... hence, I can not change items (URL, extra Tags, variants) since i have to delete all items and import them again. please help me.

— Happytoys

Great app that helps us to import custom files in our store. Also, we have tried to setup basic dropshipping workflow and got into some issues which support where able to solve quickly, good and fast communication.

— My Store

Easy to use app, and support team has been most helpful with my product files! I had some XLSX files from my supplier which had columns with different internal properties which were not available inside my store. Firebear team helped me map the columns and import them properly

— atwellinc

We used an app to import custom CSV files and update products stock by schedule - works great. Talked to support and they where quick and friendly, UX can be better and also more detailed manual is required but with upcoming roadmap sounds very promising and should help you save time compare to default shopify import

— Fog

ıts not easy to get your payment back !!!! there is no any link for refund...Also shopify adresses to 3rd paty app developers to pay back which you dont use in your system...but shopify cuts the bills..

— MY ACCESSORIES

Unfortunately I had chosen this application for re-ntimporting our products after an accidental delete. When a user wants to import products, it is 99% urgent. Not only the upload was all the times unsuccesful, there was also a 2 days delay in any questions, finally the problem was not solved. So I used the same csv file which was rejected by this application, and imported them again using the S...

— Dagiopoulos.gr

Ho installato questa app circa 2 settimane fa e da subito dava problemi ho fatto il piano a pagamento per vedere se cambiava qualcosa ma nulla, mi duplicava i prodotti e ora per giunta mi da un errore. Ho mandato diverse email all'assistenza ma nulla non mi hanno mai risposto. Confermo la poco serietà e la poco affidabilità di questa applicazione ma cosa piu grave l'assenza di assistenza. NON CONS...

— freepccatania.it

seems to look good instructions a bit basic, more instructions actually when they describe the shopify import not their own. PROBLEM: Same as other user! Everytime we import our automated sheet from suppliers with new stock and quantities etc.. The app creates 4000 duplicates every hour, the HANDLe is the same the SKU is the same yet it creates whole new products with a handle-1 or -2 -3 and keep...

— Techboys

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