RT: Instant FAQ, Help Center

Build a help center with unlimited FAQs to reduce support...

by RoarTheme · Launched: February 2021 · Free plan available.

4.9 (29) on Shopify Used by 15 Shopify stores

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Displays a list of frequently asked questions with the answers. Reduces the number of questions.

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About RT: Instant FAQ, Help Center

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.

Last verified: August 8, 2026 · Fresh

App details

Developer: RoarTheme
Category: Store management
Pricing: Free plan available
Launched: February 2021
Rating: 4.9 (29) on Shopify

Key features

Displays a list of frequently asked questions with the answers
Reduces the number of questions

Integrations with:

Facebook Messenger Gmail Shopify Admin Skype Telegram Viber WhatsApp

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 92 Shopify App Store reviews

Use the arrows to read individual reviews

The team at this company, especially Scott, are fantastic. Highly recommended developers who have been extremely helpful and supportive throughout.

— Sofabase

Great App I love it, it's easy to setup and works well. Thanks to the team.

— Bible Class to the Nations

Great APP

— KAZARY

Easy to set up, looks great, small watermark but not something that is very noticable. All in all very good!

— SunnestANS

Assez simple à comprendre et énorme gain de temps.

— BODIVA

empty

— Woof & Miaou Shop

Flawless. simply perfect!

— MadeForYou

Muito fácil e intuitivo.Completo.

— Loja Assis

fireeeeee

— Drs4l

best app out there

— Tienda Esoterica MX Joyeria

I love the simplicity. Great app!

— Be Great Shop

The app seems to be super good - I've been excited to use it, but unfortunately it doesn't save the work. I've been trying for 2 days now and I've lost the work a couple of times because it simply won't save. I had to close the page and lose it all. I hope they can fix this because it's a very cool app.

— SiegaNativa

After changing into new theme, the app doesn't appear in my store. Really disappointing with this app.

— Familiss

The app its self looks ok! But I was writing FAQ's for all day and when I clicked enable its all gone and asked me to log in to my store! I am soooooo angry All day work just gone!!!

— GoldFashion

app cannot edit and save. it stuck forever after clicking save. Please fix this app because apart from that, it is really reliable

— EM TAPAK KUDA

Really bad quality product. Does not support language translation functionality of Shoppify. It is important that they support the native store language functionality that Shopify provides, that way content can be translated . "Instant FAQ & Help Center" is the only portion of my site missing the translation due to this issue.

— BALEARICAL

This app is amazing. It was very easy to use and set up. My help desk makes my website look so professional. Thank you so much!

— Pretty Girlie

We love this application! Works perfectly. Thank you.

— WONDERCRAFT LTD

riktig bra app. really good app to use for the website. recommend for real.

— Aromatica

I have just installed the app, which was quick and easy to do. I am so looking forward to using it. Great thanks for being free!

— http://toysaround.com

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