Interakt ‑ WhatsApp Marketing

Automate WhatsApp for sales, marketing & support

by interakt.shop · Launched: July 2021

4.0 (210) on Shopify Built for Shopify

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Interakt automates WhatsApp marketing, enabling businesses to convert chats into sales

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About Interakt ‑ WhatsApp Marketing

Elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can apply a WhatsApp Blue Tick to improve credibility! Automated WhatsApp reminders for abandoned carts, with a checkout link WhatsApp Blue Tick application Automated WhatsApp confirmations for order placement, shipment and cancellation WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp Auto-replies configuration for answering customer FAQs on WhatsApp Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: interakt.shop
Category: Marketing & conversion
Pricing: Paid
Launched: July 2021
Rating: 4.0 (210) on Shopify

Key features

API approval & setup
Automated Notifications
Shared Team Inbox
WhatsApp Widget
Apply for Blue tick verification

Integrations with:

Facebook Ads, Google Sheets, WebEngage, WhatsApp, ZOHO CRM, instagram

4 plans · 14-day free trial

Starter Plan

$21/month

Growth Plan

$41/month

Advanced Plan

$51/month

Premier Plan

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 60 Shopify App Store reviews

Use the arrows to read individual reviews

Harsheet Desai helped me setup my interakt account.

— Zelix Automotives

Very good support from the team

— Floranza Fashion

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— Foodaholics®

The app is good for automation

— Curlified

Good Support for automation

— Flamingo Health

This app is very good for connecting and doing business on WhatsApp. The support team is also very helpful.

— Yahvi Silver

We have had a wonderful experience with the Interakt support team. We have been using the Interakt WhatsApp API system for more than 3 years, and it has helped us increase our WhatsApp inquiries and boost our sales. The application is very helpful for our business, especially because the mobile app is available, which makes it easy for us to chat anytime. The customer support team is excellent. W...

— Stanwells Kids

Thankyou Interakt team for helping us in customized flow.

— NAMS Luxury Wellness

thank you much for help and setting up the automations.

— HYARA

Fairly average experience. The pre onboarding support is good up until you make the payment. After that it is very difficult to get support for anything. Abandoned cart messages never work, Order confirmations fail about 30% of the time, shipping confirmations about 10% of the time. Support to resolve these issues are non-existent. Tried it for 8 months, now I have made the switch to AISensy.

— Grindhaus

I have been disappointed with my experience using Interakt. They offer a 14-day demo, but it does not provide access to all features, including key integrations. As a result, the only way to properly test the platform was to pay $51. Unfortunately, after paying, the app did not work as expected, leaving me out of pocket without being able to adequately evaluate the product. The chatbot builder i...

— Bavarian Automotive

I had a disappointing experience with Interakt. I installed the app only to evaluate its features and used it for a very short period, yet I was billed approximately $21. When I contacted support, I was informed that the charge would still apply even though the app was installed for only a few hours and later uninstalled. What was most frustrating was the lack of flexibility in resolving the issu...

— Palak Houseware

Not at all satisfied.. no contact no follow up after installation of software

— aquieen

Hi Shopify Support Team, I’m facing an issue with the Interakt app integration on my Shopify store. The WhatsApp widget is not appearing on the website, despite completing the setup and configuration from my end. This is preventing me from going live, as I’m unable to properly test the customer journey and workflows. I have already coordinated with the Interakt team, but the issue is still unre...

— Jadibootibybharat

No implementation team, DIY, Full of Bugs, Developer Needed at all times, Agentic AI is pathetic, Unnecessary complex dashboard and features. Would never Recommend.

— Kaarobaar.co.in

Title: Interakt Review: Be Careful with Free Trial, Pricing & Onboarding (Important for Shopify & Razorpay Users) Review: This is an honest Interakt review based on my real onboarding experience, especially for founders using Shopify, Razorpay, or WhatsApp automation tools. One of the main reasons I chose Interakt was because it is available within trusted ecosystems like Shopify and Razorpay...

— Thrift Wallet

Extremely disappointing experience with Interakt. Our WhatsApp marketing automations suddenly stopped working because our subscription was automatically deactivated without any warning, even though we were already on a paid Growth plan (~$41). To make matters worse, the platform then showed two different subscriptions on the same account: Growth Plan under Sell on WhatsApp Starter Plan under What...

— Organique

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