iThink Logistics

E-commerce shipping solution in India

by iThink Logistics · Launched: September 2020 · Free plan available.

4.2 (84) on Shopify

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Empowering e-commerce businesses with efficient, stress-free shipping experiences across the globe.

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About iThink Logistics

iThink Logistics offers intelligent courier recommendations, dedicated support, and express delivery to help E-commerce sellers reduce returns and boost sales with features like same-day and Next-Day delivery, Buyer intent, WhatsApp order confirmation, etc. We handle the complexities so E-commerce sellers can focus on their growth. With iThink Logistics, eCommerce Sellers can ship orders over 29,000+ domestic India pincode and 180+ countries.

Last verified: September 6, 2026 · Fresh

App details

Developer: iThink Logistics
Category: Orders & shipping
Pricing: Free plan available
Launched: September 2020
Rating: 4.2 (84) on Shopify

Key features

Empowering e-commerce businesses with efficient, stress-free shipping experiences across the globe

Integrations with:

Bluedart Delhivery EKart Ecomm Fedex XpressBees

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

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We have experienced excellent customer support from the iThink Logistics team, backed by a strong backend that ensures timely order dispatches. Their responsiveness in resolving courier-related issues is commendable, with quick turnaround times that are critical for any e-commerce business. What truly stands out is their flexibility and customer-first approach. They go above and beyond to resolve...

— La Intimo

We have been working with IThink Logistics for our D2C brand, and the experience has been very smooth and reliable. Their platform is user-friendly, order processing is efficient, and the support team is always responsive and helpful. Deliveries are timely, and they handle shipments professionally. Overall, a great logistics partner for scaling D2C operations.

— Battlecry

have been using Ithink Logistics for my e-commerce shipments and overall my experience has been good. The platform is easy to use, order processing is smooth, and shipment tracking works well. Pickup and delivery services are also reliable for most orders. The only area that could be improved is customer support, which sometimes takes longer to respond. Apart from that, everything else like shipp...

— Novavition.site

We have had a good experience working with iThink Logistics. The team is responsive and supportive, especially when it comes to resolving operational queries and shipment-related concerns. Their coordination during dispatch planning and tracking updates has been smooth. Kalpana and Vishal from the team are very supportive. Thanks to them.

— Typsy Beauty

NO.1 Logistics Partner In The Ecommerce Industries. Excellent Customer Support. Very Helpful Team, On Time Support. Highly Recommended I Think Logistics To Any New Growing Start Up Ecommerce Platform Becasue No Extra And Fake Charges Of Any Kind Is Deducted. Special Thanks To Priyanka Mam,Mayuri Mam And Pragati Mam From I Think Have Been Extremely Helpful. The only request from our side is th...

— Roar Fox

we had a great experience with this third-party logistics service. Their escalation team is extremely responsive and helpful. Whenever there’s an issue or concern, they respond quickly and resolve the problem efficiently. What stands out the most is their parcel delivery process, which is smooth and timely. Delivery times are consistently accurate, and parcels are always delivered within the expe...

— BOSS Gadgets

We’ve been working with iThink Logistics since their early days, and it has been one of the best logistics aggregator experiences we’ve had in India. In logistics, You don't need support always but when things go out of hand delays, shipment issues, courier escalations and what truly matters at that point is support. The iThink team has consistently stood out here. Their responsiveness and willin...

— BUMSONTHESADDLE

I’m honestly really happy with the I think logistics service. The team was super responsive, polite, and genuinely helpful from start to finish. They kept me in the loop the whole time and answered my questions quickly without any hassle. My delivery arrived right on time and in perfect condition, which made everything completely stress-free. You can tell they actually care about their customers....

— Buddyeye

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Team has helped us to get more benefits at a reasonable rate and are open to connect us with 3rd party vendors Team is very flexible and go out of the way to solve customer logistics grievances and timely closure to imp tickets which are very critic...

— Suta

We had a wonderful experience working with Avani during her time as our account manager at iThink Logistics. She handled escalations and order queries with impressive speed and urgency, always staying highly responsive on the WhatsApp group. Her proactive approach and ownership made logistics coordination smooth and stress-free for us. We truly appreciated her support and professionalism, and we w...

— Erobold

We’ve been associated with this logistics since 2024 and have had a good experience so far. The platform is easy to use, integrations work well with Shopify, and order processing has been reliable also Our POC Arina is helpful and responsive. It has definitely simplified our logistics operations.

— SlickFix

We’ve been using iThink Logistics for the past three years for our D2C brand, IYKA, and the experience has been excellent. Their service has been reliable and consistent throughout. A special mention to our dedicated service agent, Mr. Sujith, who has been doing a wonderful job—his support, responsiveness, and assistance make day-to-day operations much smoother. The dashboard is simple, intuitive...

— IYKA

Its worst app and service. I make you recharge - book the courier - but no one comes to pick up .. DONT USE THIS APP ITS A WASTE AND YOU WILL LOSE YOUR CLIENTS AND ORDERS BOTH

— EZBER

Pickup times is 4-5 days per order and poor customer support. we have faced order cancellations and negative client feedback. As these service issues are impacting our reputation, we no longer wish to continue. Please process a refund for our remaining balance and close our account immediately.

— Roots-N-Leaves Formulations

I’ve tried the app twice now and still haven’t received any support to get my account set up. It raises concerns about the level of service I can expect moving ahead.

— Narayani Vastra

Third Class team No proper support team ye log kamchor to the hi par fraud b hai sab ke sab ye log weight descripancy ke naam pe charge kat lete haia bina aapko inform kiye aur jab hisab magate hai to ans nai dete aur kuch bolte hai to missbehaviour ke naam pe ye aapka account block kar dete haoi

— Mishti Gifts

These are Scammers, Frauds, one of the Worst Logistic Company and They have put my 40-50K Amount on Hold and also when I stopped sending my Orders they Forced RTO almost 250+ Shipments and Total Approximately 600+ RTO worth 12-15 Lac Rupees. Manhor who onboarded me was taking follow ups daily to onboard me and when it comes to Service they will Ghost you. Their NDR System is Total Fraud and Fake....

— Muslim Lane

Scam Company do not use there service

— GlowRoad

My experience with I Think Logistics has been nothing short of a nightmare. First and foremost, the company has unfairly withheld my ₹2000 account balance which I am due for a refund. Despite numerous attempts to follow up, they are deliberately refusing to process the refund. This is completely unacceptable and amounts to a clear breach of trust. Secondly, the operational service is terrible. T...

— Dstaa Nutrition