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Kovax: AI Phone Support

An AI voice agent that answers your customer support calls

by Kovax · Launched: September 2025 · Free plan available.

5.0 (2) on Shopify
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Kovax is an AI phone agent that answers your Shopify store's customer calls: order status, returns, and product questions, plus WhatsApp, SMS, and email.

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About Kovax: AI Phone Support

Kovax is an AI phone agent that helps Shopify merchants handle customer calls without expanding their support team. It answers inbound calls 24/7, including after hours, weekends, and holidays, and resolves order status, returns, cancellations, and product and policy questions from your live catalog, so responses stay accurate. Calls that need a person are transferred to your team or captured as a message. The same agent also supports WhatsApp, SMS, and email. Setup takes minutes.

Last verified: August 22, 2026 · Fresh

App details

Developer
Kovax
Pricing
Free plan available
Launched
September 2025
Rating
5.0 (2) on Shopify

Key features

  • $10 free credit: calls, email & SMS
  • Calls: 166 min/month
  • Emails: 5,000/month
  • SMS: varies by country
  • Calls: 740 min/month
Integrations with:

Shopify Admin

4 plans · starts free · 30-day free trial

Free to Install

Free

Starter

$49.99/month

Growth

$199.99/month

Ultimate

$399.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

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This App is one of the best app in app store. We have been able to manage over 1000 calls in short time using Ai agents to handle many various tasks that humanly impossible to handle. Managing store calls, address checks, abandoned checkouts, and payment reminders used to take up way too much time. Having these agents run in parallel boosted our conversions while saving us tons of effort daily. Th...
— eSkinStore
Recovers abandoned checkouts via omnichannel automation and handles store inquiry calls on autopilot. Clear jump in conversions and immediate ROI without extra support staff.
— Monster Piercing

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