KYC | Know Your Customer

Identify risky buyers and manage checkout options smarter

by H3 Technologies · Launched: June 2025 · Free plan available.

4.4 (20) on Shopify

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Identify risky customers, reduce return rates, and manage orders smarter with customer insights.

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About KYC | Know Your Customer

Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits. Track customer return behavior and calculate return order ratios easily. Auto-tag risky customers based on return thresholds for quick review. Disable COD at checkout for repeat returners (Shopify Plus only). Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: H3 Technologies
Category: Marketing & conversion
Pricing: Free plan available
Launched: June 2025
Rating: 4.4 (20) on Shopify

Key features

Includes upto 30 orders per month
Risk Tagging
Block COD on checkout
Cancellation Rating System
Includes up to 500 orders per month

Integrations with:

Checkout, Shopify Admin

4 plans · starts free · 3-day free trial

Free

Standard

$2.99/month

Basic

$10/month

Advance

$25/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 25 Shopify App Store reviews

Use the arrows to read individual reviews

We’ve had a very positive experience with this KYC app. It works seamlessly, and the customer support is prompt and helpful.

— Rawaha Perfume

This KYC app has streamlined our verification process. Easy integration and very responsive customer support.

— handmade crochet garden

A dependable tool for managing KYC requirements. The onboarding was simple, and the support team is professional and efficient.

— Junaid Jamshad Store

Easy to integrate and use. The support team is friendly, quick, and very supportive. KYC is a very helpful feature and a must have of every E commerce store!

— Shalamar Nurseries & Landscapers

Easy to integrate and use. The support team is friendly, quick, and very supportive.

— Digital Dukkan

Easy to use and very helpful in improving order authenticity.

— Rejuuv

Fast, secure, and easy verification process.

— AIK PRET

Very helpful app for verifying customers quickly. Reduces fraud and builds trust. Highly recommended!

— JFW

This app made customer verification easy and automated. It improves security and reduces fraud. A must-have for serious stores.

— Nayab Jewellery

Great app for Shopify merchants! It helps reduce losses from repeated returns and improves overall order management. Highly recommended.

— Junaid Jamshed store

Solid KYC solution for Shopify. Works as promised and makes vetting customers much easier. Highly recommend.

— Argan-Deluxe

Terrible

— Mystique

Worst experience ever. not recommending to anyone, they charge you extra than usage and after shopify bill generation you cant do anything. I've used their 3 apps for 1 month out of which only 10 days app works fine, they don't have any customer support neither any reasonable answer other than ''we will reach you tomorrow morning'' and that morning never comes. they send you a review template at...

— Miles Footwear

Subject: Feature Request: Transition from Qualitative Labels to Quantitative Risk Brackets Message: I am currently using KYC | Know Your Customer to manage my order flow, but I find the current "High/Medium/Low" risk labels too broad for precise decision-making. My store's average cancellation rate is 23.08%. When a customer is flagged as "Medium," I cannot distinguish if they have a 20% risk (...

— SHABZ

Reliable KYC app with an easy interface. Works perfectly for customer verification and on boarding. Highly recommended

— Junaid Jamshd Store

Powerful KYC app with easy setup and great support

— Hoorain

Simple and effective KYC solution. Helps verify customers quickly and reduce fake orders. Good support

— fashion club store

Very useful KYC app for Shopify. Easy to use, smooth verification process, and the support team is really helpful.

— Sajiero

KYC Know Your Customer is a very useful app for verifying customers and reducing fake or risky orders. Easy to set up and works smoothly. Support team is responsive and helpful.

— Vacuum Bags